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November 2023 by Mable Oler
I was very satisfied with customer service and the work that was done on my car, I will choose them first again ❤️
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November 2023 by Antonio King
I have to bring my vehicle back to the shop to fix the problem that it was originally brought there for.
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November 2023 by Sharon Black
My daughter car was in hit and run accident. I had her car taken to Caliber in Memphis TN. The poor communication is frustrating. The car was there 9 weeks then I was informed that the shop would have to check specs to see if car could be repaired. I asked why this process was not done when car was 1st received. I got angry and demanded that GM return my calls. I found out the shop didn't have required equipment ect. Unsure what was true or half true. My insurance company was able to get required information after 9 weeks waiting. Unfortunately car listed as total loss Caliber should have been able to provide information about issues with repairs to me and my insurance without taking 9 weeks. I would not recommend this collision center. The lack of communication is terrible.
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November 2023 by Shima Azizzadeh
One of my best experiences. The staff, the lady in admission, and my mechanic lady they were awesome, helpful, respectful and they were going above and beyond. They give updates right away, they are pretty fast, they are good at what they are doing, they respect you and your time. They really deserve more than 5 stars.
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November 2023 by Kiara Fentress
I was very satisfied with the work done on my car. The communication was great as well. They kept me up to date about the entire process, which I really appreciated. Customer service is good. Everyone I talked to was very friendly.Services: Painting
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October 2023 by Kc H.
I took my car to Caliber Collision on Centennial because it was hit from behind messing up the bumper. They informed me on every step and phase my car was in. I thought it would be hard for them to match my paint on the car being that it is candy apple red, but oh was I so wrong. The bumper look amazing and the paint matched very well. I'm so pleased with Caliber Collision on Centennial. Attitude, professionalism, politeness, cleanliness, overall performance level. They get a 100. For the best result you must contact Caliber Collision if you want your vehicle looking brand new. Trust me, you won't regret it. Recommend 100%
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September 2023 by Eunice Harris
Excellent work and communication I am very satisfied with this company and the out come of my vehicle. I will most definitely use them again and recommend to family and friends.Services: Painting
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May 2023 by R B (Tech)
Broken door panel that customer should have been addressed before returning car.Services: Painting
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May 2023 by Ronald Herber
At the Memphis TN Centennial Drive location: Wendy at the front desk was professional, conversational, and great at listening, Keisha kept me informed every Mon/Wed/Fri via phone and text about my vehicle’ status, Dave Strohl made promises he kept, workmanship was right, and the overall experience was 1st rate…no doubt. I was very impressed.Services: Steering & suspension repair
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May 2023 by Chitra Mishra
I got an appointment for body service last week. I dropped the car, after a week when i asked them about the estimated date of pick up: i was told that "not sure" as other vehicles are in queue. And when I requested them to fix the vehicle as early as possible since i am leaving the town. They suggested me to just come and get the vehicle. I find it very rude.Service: Body & Trim
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April 2023 by Kim Martin
Caliber Collison is a great place for body repair of your vehicle. Their staff was friendly and helpful throughout my estimate and repair. Also, the repair didn't take long, a week, and I was informed through text messages about the entire process.Service: Body & Trim
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April 2023 by Hope Pike
I had an outstandingly great experience at Caliber Collision on Centennial Drive! Wendy performed an amazing job in assisting me with everything from scheduling an appointment with my insurance company to answering all my questions and keeping me updated by the progress being made on my Rav4. With the help of Sam and the repair team, the dents have disappeared and the bumper looks like new. Many thanks to all of you!Highly Recommended! HPService: Body & Trim
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April 2023 by Steve Fittes
Unfortunately my second time with caliber - my daughter needs remedial driving lessons. Samantha and the caliber team delivered another delightful experience. Very thorough, kept me in the loop all along the way and delivered when promised. I hope to not need them again anytime soon but if I do I will absolutely come back to Caliber!,Service: Body & Trim
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April 2023 by Danielle Williams
My experience with Caliber Collision was great! From the awesome customer service provided by Wendy at the front desk and Sam, to the very fast repair turn around time and communication throughout the entire process. Everything was great. I will definitely be referring anyone I know in need of repairs.Service: Body & Trim
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April 2023 by Jessica Bostick
Best experience I’ve had with car repairs. Love love LOVE them. Wendy had such a calming and sweet spirit. They made this process for me very easy and stress free.Service: Body & Trim
