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December 2023 by Donnie Newland
The place to rest your head in a nice comfortable bed is Candlewood Suites Memphis East. The rooms are clean, the staff are friendly and knowledgeable. If ever in Memphis , don't leave without getting some good rest available at Candlewood Suites in Memphis East.
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December 2023 by Ariana Smith
Hard to get into the parking lot, room smelled of mildew. Moldy sugar packets and no foam cups in the room. Do dishwasher pods or laundry basket. The lovely lady at the front desk did hunt down dish liquid and a scrubber for us. No dish towels were in the room and the room only had fresh towels and hopefully fresh linens. They definitely do no clean the doors or carpets or showers. Only one baby roach found.
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November 2023 by Shennia Parrish
My husband and I stay here for his job. This is one of the best hotels we have stayed in since we have been traveling. The manager Sheree is so nice and sweet so helpful and she will go over and beyond to help you. Anita and Eno will make sure you have everything you need to ensure your stay is great. The night shift is great as well. Everyone has great attitude. The cleaning staff is quick to respond to anything you ask of them and the room are clean. All the staff is pet friendly and love your pets like their own. Keep up the great work.
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September 2023 by Latricia Taylor
Discrimination I had to register my emotional support animal as pet friendly forced by clerk during checkin and charged. but others at the hotel were not ..I asked all the white people that were there with me and their pets .they didn't have any issues and no deposit or fees were paid . I arrived Sept 13th after 4pm .no room ready till 5. And he questioned me about having gear for my dog and more ..just was set on having a good time and didnt ' want to challenge him but I am not done . I am seeking advice via ada ..and using my own skill set as a clinical social worker for 25 years . You picked the right person . Because I am ready for a fight against discriminationRooms: Great
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September 2023 by Damian Solpa
I wanted to check in at 5pm, but my room looked just like in the photos, it was not cleaned. The lady working at the reception said that it was not her fault that it was a mess, and that I should wait until it was cleaned (I waited 1.5 hours) because there was no other clean room to change it to.
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September 2023 by Julie Castro
I thought having an outside patio might be a nice touch, but I assure you, IT'S NOT!! People were out there at all hours of the night playing music and being loud. I swear there were elephants staying above us, we were woken up at 2am to people stomping around. I would never stay here again and definitely don't recommend it. On a positive note, the staff was very friendly to us.
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July 2023 by Amanda Moreno
The staff was amazing in helping me & my kids & our dog get set up in a room after a stressful day of being stuck in Memphis due to car trouble. They were the big selling point of this hotel. The room was cool, quiet, and comfortable. Good value.
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July 2023 by Lola Michelle
When I went to check in I was immediately told I did not have a reservation here. I did. When I went to take my dog to the bathroom I got stung in my head by a wasp nest that is literally outside my window and have been in excruciating pain ever since. Lastly the ac is set to not go below 73°. Do not waste your time.
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March 2023 by Brad
I always enjoy my stay. No smart tvs. Direct TV service. Cook tops, big fridge, soft beds. The pillows are terrible, horrible, the worst pillows you can imagine. Again, bring your own pillow. They are old, hard, deflated and cheap. You only get 2 towels. No breakfast bc of the cook top. The workers at the hotel are very nice. There's a covered grilling structure out back for grilling and smoking etc. . Very laxed placed.Nearby activities: 2 gas stations, restaurants, a vape store, liquor store, DG and Walmart is in close vicinity.
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January 2023 by Reanda McGlothlin
Good points: quiet, friendly, most of the staff is friendly and accommodating.Bad points: room was dirty (floor had smears of food in the kitchenette/entrance area) and my parent's room had tile coming off. Had to wait for towels and bedding. Microwave was busted. The elevator is always dirty.The kicker? Staff sleeping while on duty. More than once.
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January 2023 by Teri Coley Adams
We chose this hotel because we had my small dog with us and it was late and we were tired. Hotel turn I was very difficult to find.The elevator was like stepping into an oven, the room had been given a lick and promise cleaning, no paper towels, two spoons and one fork in the kitchen drawer, we had one tiny bar of Dove soap, room smelled strongly of air freshener, shower not clean, loud partying in several rooms on our floor, sketchy people vibe.We looked at three rooms before finally accepting one that was cleaner than others and not near floor exits (dog barks)On the plus side, the t.v worked, the bed was extremly comfortable, and front desk clerk was friendly.I wouldn't stay at this location again.
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December 2022 by Leila Ryndak
Very reasonably priced for the quality!We only stayed one night, but could easily imagine a comfortable extended stay :)The bed and pillows were awesome, and our room felt like a whole cozy apartment with everything we needed and more. The gentleman who checked us in last night was kind and helpful, as was the woman at the front desk this morning.Would absolutely stay here again.
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November 2022 by Jarrett Bolden
I reserved a room with two beds and received confirmation that all was good. Upon arrival we were informed, after having to ask, that we’d been moved to a king size bed room instead. We never received any form of communication on this and the only solution offered was for one of our party members to sleep in the recliner chair. Our room keys also didn’t work and I had to go back to get them re-programmed. Over all a very disorganized hotel with seemingly poor customer service. Was barely an ok place to sleep despite the loudness and smell of weed. We will not be back.
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August 2022 by Taylor Cole (Mr. Cole)
This is the smelliest and dirtiest hotel I’ve ever been to. It just plain stinks. Lobby. Hallways. Elevator. Rooms. Everywhere has a distinctly nasty and separate smell. Dirty bathrooms with sticky floors and stained bathtub. 10/10 wouldn’t shower here. Not worth the $200 by far. Hotel staff were kind and polite, but no amount of pleasant customer service will wipe away the layer of grime I accumulated by staying here. Terrible decision on my part. Room wouldn’t cool down. Just muggy and gross smell coming from the AC too. There was legit a HOLE in one of the mattresses. DONT BELIEVE THE “GOOD” REVIEWS. DONT MAKE THE SAME MISTAKE I DID.
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July 2022 by Veta Watkins
The customer service was good, I want to give my room a 5 Star but I saw 3 small roaches in there. Never seen a roach in any hotel, I've stayed in.
