Clothes Mentor in Cordova, TN, is a popular store for women's fashion, offering a wide selection of gently used clothing, shoes, handbags, and accessories in sizes 0-26, including designer brands. Customers often praise the store for its well-organized layout, making shopping a treasure hunt experience. The staff, especially Ms. Pat and other friendly team members, are described as helpful, attentive, and customer-focused, creating a welcoming environment. Many shoppers enjoy finding great pieces and appreciate the good deals on high-quality items, with some mentioning that they have been loyal customers for years. However, some concerns have been raised. Customers feel that prices have increased significantly, sometimes making it comparable to new items. Selling clothes has been less favorable; customers report low payout offers for their items, which discourages them from selling. Additionally, a recent change in the rewards system has caused dissatisfaction, as previous punch cards and accrued rewards are no longer honored, and the new rewards seem minimal given the large purchases made. The store experience can be affected by other factors, such as staff attitudes and noise levels. Some customers mention that a couple of employees seem unfriendly, and the noise from a crying baby can make the shopping experience less enjoyable. Despite these issues, many still love shopping at Clothes Mentor for its selection, helpful service, and positive staff interactions. One notable story highlights the honesty and kindness of an employee who returned left money, emphasizing the store’s integrity. Overall, Clothes Mentor Cordova remains a favored spot for stylish, affordable fashion, with hopes for improvements in pricing and rewards.
I love this store. I’ve been to Clothes Mentors in several location. This is the best one yet. I always find great pieces here while I’m visiting the Memphis area. The staff is always friendly and helpful.
June 2025
Amazing customer service and great store to shop while saving $
June 2024
Love love love Clothes Mentor. I’ve been spring cleaning for some time and ridding my closets of all the items that’s just sitting and I’m not using, I’ve have so much stuff that I’ve purchased over the years, I’m ashame ?. Great customer service and they are more than fair with offers.