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July 2023 by Latonya Alexander
I went into the store on a day that the systems were down. The rep in-store was awesome. Although, no purchases could be made, she sold me on a new phone without using their systems. I go back into the location this morning and again I was greeted with the same enthusiasm by the rep on duty. I had the chance to not only get a new phone with accessories, I was able to share some knowledge with the rep who is the store manager and chat with the district manager. Great customer service and wonderful shopping experience! ❤️
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July 2023 by Anitra Barber
I called cricket wireless to speak to a representative about their smartphone prices and promotion deals. And the representative I spoke with was very polite professional and friendly and very helpful.
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March 2023 by Henry Sutherland
Associates very professional, personable and knowledgeable. Great STORE!
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January 2023 by Karen Cox
I came to cricket store at 3260 Jackson avenue to buy a new phone. Amanda is one of the most kind, sweet, patient, and helpful people I have ever worked with. She was working by herself and always greeted anyone coming in the store with a smile and helpful attitude. She went WAY out her way to help me and answered all my questions!!!
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November 2021 by Fountaine Fleming
Very rude young lady with the dreads (hair)
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October 2021 by J Jordan
My sister had visited other Cricket stores and they were telling her her phone was fine but she kept having problems. So I took her to the 3260 Jackson store. Yasmine told her that her phone was a 3g and she needed to upgrade. We saw a sign say by February 2022 3g would end. Yasmine took out time to help her with her needs. She was very patient. She made me want to change my service but I'm under contract with another company. Keep up the good work Yasmine J. Smiles and thumbs up to you.
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September 2021 by Beverly V. Crutcher
My mom phone bill went from $65 to $5 all because she was disabled and the sales representative was great, good mood.
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July 2021 by Jacquelyn Jordan
My sister had visited other Cricket stores and they were telling her her phone was fine but she kept having problems. So I took her to the 3260 Jackson store. Yasmine told her that her phone was a 3g and she needed to upgrade. We saw a sign say by February 2022 3g would end. Yasmine took out time to help her with her needs. She was very patient. She made me want to change my service but I'm under contract with another company. Keep up the good work Yasmine J. Smiles and thumbs up to you.
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June 2021 by Karen Phillips
Sales person was very helpful and kind.
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January 2021 by Robert Darling
awesome job Keisha was helpful and fast
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November 2020 by Myron Randall
Great service! Got great help! I'm glad I came here! I'm so happy with my new phone and the help I got helped me so much! Thanks to Maria I'm back in business!
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November 2020 by Robert Perry, II
Love the manager here Maria / always helpful and got me coming back here to buy all my phones and accessories! Great customer service! Recommend my friends and family here
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November 2020 by Ocdulio Vergara
great customer service love that they are bilingual. the staff is always very helpful.
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November 2020 by cat p
Absolutely loved the service!! Yazmin was so amazing!! 10/10
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November 2020 by Wilmer Silva
Very fast will be coming back soon Keisha was very good