Dianne Fitzgerald Cox: Allstate Insurance is highly praised for its excellent customer service and helpful staff. Clients have saved money on their policies and found the process effortless. One reviewer highlighted how Dianne worked hard to secure a better rate after a previous rate increase, showing her dedication. Many appreciate her kindness and the promptness of her responses, often returning calls if she is not immediately available. The agency is noted for being professional, friendly, and free from microaggressions or account mishandling experienced elsewhere. Customers who switched from other providers, like GEICO, experienced immediate savings. Despite past frustrations with another Allstate agency, clients feel confident and satisfied with Dianne Cox’s agency, describing her as wonderful, beautiful inside and out, and her staff as helpful and kind. Overall, the business is recognized for its genuine care and commitment to clients’ needs.
I recently switched to Allstate and I am HIGHLY satisfied. My agent is Mrs. Lesharrel Smith and she is AMAZING. Mrs. Smith is very knowledgeable of the products/coverages, patient, and dedicated. Making the switch has impacted me greatly. If I have any questions, she is always willing to explain and help. Thank you!
June 2025
Dominesha helped me save a bunch of money on insurance with a great policy from Allstate. The process was effortless and she was delightful to work with. Thank you!!
May 2023
I was upset about my rate being raised. But Diane Cox did the beat she could to get me a decent rate that I can afford. I am pleased with her. Not so pleased with Allstate overall.