-
March 2024 by William Johnson
Great experience. I had bought tires online from a big retailer because I needed whitewall tires and was not aware Discount Tire could have gotten them. All I needed was tire mount. The staff were friendly and knowledgeable and the shop and waiting area were clean. Jack assisted me and told me the out the door price with no hidden fees or taxes. It was a very fair price and they had no problem with mounting tires I bought elsewhere. Had I known I could have gotten the whitewall tires here I would have done so. I did not do my research properly. Go here if you need tires!! You will not regret it. They were pretty busy while I was there which tells me they are a popular and respected shop.
-
March 2024 by lisa clark
I got a nail in one of my tires and needed help. Even though it was close to closing time, the staff took care of my tire quickly, thank you!!!
-
March 2024 by Judy Ballard
The best tire buying experience I've ever had. I bought my tires on their website and made an appointment. The day of the appointment, I was in and out in 30 minutes.
-
March 2024 by rhonda harris
Saturday-I went to the Bartlett location. I was in and out like Wonder Woman...I went in for one tire...a fancy run flat tire that had blown out after hitting a Memphis pothole. The staff there were like worker ants...everyone was doing something and mostly together, helping one another. Next thing I know Jake had surveyed my vehicle and made his recommendation-a nice fat, sport tire, like the ones on his ride. There was absolutely no high pressure sales involved. They were in stock. In a flash I had 4 new tires and when I drove away, my care was BETTER than new. I was totally amazed at the transformation these tires made. I drive a 2019 Mazda Mx-5 RF /black on black/ Roadster. I could not have had a better experience and the price was very fair.
-
March 2024 by Jeffrey Clemons
Great job.
-
March 2024 by Nicole Morton
I was waiting for 2 hours , only to have lackluster service. I ended up leaving . I don't think anyone was excited about working that day.
-
March 2024 by Angie D
This review is not about the actual service they offer but about how unprofessional they were with my son. He was scheduled for a 2:30pm job interview that he was on time for. He alerted them when he arrived and he said he was signed in. Nobody acknowledged him for over an hour and half. I came back to pick him up around 3:45pm That's ridiculous and very unprofessional. I would hate to say race played apart of this but I'm not sure. He left without an interview and they likely didn't even recognize he left. I have an account with this location, I will not be returning due to the unprofessionallism and lack of respect my son received.
-
March 2024 by Emanuel Williams
Run run and run like hell from this place Austin, was the service crook. Said the hole in my tire was near the edge I took it to Express Oil Change and Tire. the hole was dead center in the tire. This Douchebag tried with all human might to sell me a tire I didnt need. How many women and people who were in a rush purchased Tires they did not need in haste because of a crook. He was soft, spoken appeared to be a gentleman very Courteous and even appeared magnanimous, but a crook. A wolf and sheep's clothing. Run from these people. They are not doing good business. You want honest service you want good quality service. Go to Express Oil Change express on winchester across from the sam's club in walmart.
-
March 2024 by Shamika Nichols
Customer service here is amazing! Came in for wheel balancing because I was having issues with my car. In and out in 20 minutes from the time of coming in for my appointment. The guys at the front desk were friendly and helpful! And there was a girl there who checked me out and had the same great customer service. My car drives better now and it cost me $0 due to my tires being bought from Discount Tire in another state! Thank you for great customer service at this location!
-
March 2024 by N. M.
Good service . Very fast and friendly , especially when you have an appointment
-
February 2024 by Connie McCollum
I ran over something in the road and ripped my tire. The coverage l took out when I purchased them provided me with a new one with only paying for coverage on the new tire. The wait time was not long and that was without an appointment. I highly recommend this place. Thanks guys.
-
February 2024 by Roderick White
George and the whole staff are great ?
-
February 2024 by Misty Walker
Very busy but quick to assist. My car was ready before I expected it. They did a great job and remembered me later in the afternoon when I went back to pickup my car.
-
February 2024 by Van Quach
Great service, friendly, clean professional, fast and safety. I will be back to this store.Thank you!
-
February 2024 by Jenn Porter
Brian! THANK YOU SO MUCH for the immediate and professional service this morning! We appreciate your accommodating our urgent situation and getting us back on the road so quickly. You sure brightened our day when we just couldn’t seem to catch a break. ~The Porter Family
