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March 2024 by Ashley Graham
IF I CAN RATE 0 STARS, I WOULD BUT I DO NOT RECOMMEND THIS LOCATION TO ANYONE.THE STAFF ARE RUDE AND REALLY JUST DO NOT KNOW THEIR JOB OR QUALITY CUSTOMER SERVICE, PERIOD. HOW YOU GONE GET MAD AT ME FOR NOT FOLLOWING ORDERING DIRECTIONS
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February 2024 by Victoria
I placed an order to be delievered by the 13th. The order still has not been delivered and it is the 15th. I tried calling the store multiple times with no answer. And the corporate number does not work. Do not order from this location, they pretty much just stole from me.Update: It is the 25th of February and it was never delivered. Don't ever order from this location. Wish I could give it zero stars.
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February 2024 by Shanda Everett
I placed an order to be delivered and it did not get delivered and no one will answer the phone. I’ve called all day. I know they’re not that busy. This is horrible and after reading reviews I don’t understand how this is still going on and nothings being done. Seems like from the office down is horrible
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February 2024 by Richard Grambergs
Paid $45 and waited in line for 20 minutes for a dozen tiny, shriveled strawberries. I don't normally bother to leave reviews but this place ripped me off hard. Nice looking box though.
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February 2024 by A Anderson
Order was placed on the 13th and still hasn’t been delivered it is now the 16th
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February 2024 by j
Order wasn't ready at time of pickup. Staff arguing with each other. Had to wait for my order to be remade because my original order was given to another customer. Terrible!
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February 2024 by Danielle Branscomb
Rude and very unprofessional
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February 2024 by Judy Ayers
Location NEVER answers the phone.
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January 2024 by Ashley Vanessa Camece Newchurch
Very clean
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January 2024 by Derrick Smith
I place an online order at this location at 8:46 am, it was then confirmed around 10am out for delivery. It is now 7.35pm on 1/4/2024 and my wife has yet to receive. I called a few time can't get an answer. The 877 number is a joke and the tracking page is also. I've spent $130 with this business it should not take almost or over 12hrs to make a delivery if she ever gets it. I will be contacting again in the AM.update: It is now 8:19, I've check the tracker and it Shows that a delivery was attempt which is a lie. My wife was at home and nobody came to our door
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January 2024 by Stephanie Maxwell
Hi my name is Stephanie I place a order at union location I walk in on January 3,2024 !!!And Today Is January 4 ,2024 my total grand total was 115.20 ,,,I have not receive my order I call this morning they told me my order was in route ,I call again afternoon they told me same story ,,,I call at 4:40pm still same story …this is bad business an it’s my Mom birthday gift I’m so mad I will never come to this location never this was my first an last time ….bad business an I still haven’t received order an on top of that I paid delivery fee an still haven’t receive my mom birthday order they close at 5:00pm ????????????
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December 2023 by SALLYE Farmer
Customer service is everything to me and this store definitely lacks it.Went to pick up my daughters free treat and an arrangement and I was told that they didn’t have literally anything and then the cashier went on to an already proceeding conversation like I was invisible
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December 2023 by Keyon Sneed
I ordered the night before hoping to walk in an hour after open to pick up my arrangement and be on my way, they didn't even know about my 200 dollar order!!! The worker was calm and nice but to be told to order online and for them to not even see my online order is baffling. Couldn't give me an eta on time to be finished or by when it could be delivered by. Very Disappointing, will be going to a different store in the future.
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November 2023 by Colby Maxwell
I wish I could give ZERO stars, but that isn't possible..I've placed a couple of orders from this particular location for work. Each time, I've had to wait over 45 mins from when I originally placed the order and when I call, they never answer. This is some of the worst customer service I've experienced in a long time. Even in person, the customer service was horrible. Never apologized for the long wait and just expected me to be okay with the wait. I had to travel 20+ mins out to pick up my order and was late for meetings.Even calling their main customer service line, it's hard to get a hold of a representative.
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November 2023 by Reginald J. Alford
Absolutely horrible service. And I see why they don’t have many customers shopping there. I wouldn’t waste my time ever again with this place. DO NOT RECOMMEND THIS LOCATION!