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September 2025 by Shawn Bonner
NICE HONEST BUSINESS PROFESSIONALS WHO ADDS SPECIAL CARE IN PROVIDING A SAFE SPACE FOR YOUR EXTRA SPACE NEEDS!! Which is why I’m glad I’m a customer!
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September 2025 by Cynthia Obmoin
I had the BEST experience!!!!! WILLIAM was incredibly professional and kind to me!!!! He could tell I was clueless about using storage! And he showed me to my unit and helped me feel at ease about leaving my belongings here! I went online and chose Extra Space Storage and found this company to be least expensive and closest to home and am so glad I chose this one too since I had an unexpected remarkable experience with William being so patient with me! Lol he probably laughed when I finally left! I got there right at 6PM and he was kind enough to clock out and meet me at my vehicle and help me with a very bulky item and show me how the storage lock works! I was also very impressed with the grounds and the buildings being so clean! I am forever grateful for William!!!! And I'm happy and relieved to have a storage unit here!!
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September 2025 by Akil A. Bomani
Great customer service. Outstanding product and service knowledge.
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September 2025 by Vicki Preyer
I thought the ESS location at 1075 Madison was air conditioned and clean like the one at another location I've used, but it is not! This makes a huge difference in Memphis,TN in August. I practically melted putting my things in the storage unit, which has holes in the walls and gaps between the floor and the wall which allows for spiders, I encountered a hugh one, to get in. There's no telling what else can get in there. asked Willia,, the manager on duty, to spay inside the unit, and he did. I sealed all openings to my boxes, so I'm hoping none of my belongings got
sprayed.
Overall, the best thing about my experience was the assistance I got from William. He was kind, helpful, and friendly.
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August 2025 by julius jackson
Great job very knowledgeable
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August 2025 by Anthony Little
My experience was awesome. I felt real good having my things in storage there. Very professional and all around great experience.
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August 2025 by Emily Riney
The gentleman that helped me out was fantastic. Friendly, professional, and made this experience sooo easy. 10/10
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August 2025 by Cassaundra Young
Space was fine . After storing things in a small space for &29.00 in August the price was going up to $80.00 that's way much
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August 2025 by Noah Morrell
VERY ATTENTIVE AND KNOWLEDGEABLE, will be coming back to this location for all my needs
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September 2024 by Donna Mason
If you're needing a storage unit in Memphis, then I highly recommend this one. Nothing but professionalism was given here.
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September 2024 by Felicia Robinson
A Big Thanks to Extra Space Storage and the manager for being so helpful. You were polite and professional which is hard to come across these days. Every time I visit my unit I feel safe. Plus There are lots of cameras.
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August 2024 by Felicia Emmanuel
Excellent customer service. Great location.
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July 2024 by Eddie Hodges
William at Extra Space Storage on Madison always goes the extra mile with a smile?
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July 2024 by Angela Buikema
William was very professional and helpful in explaining the different storage options available. He helped me pick the best size and location for the items and timeframe that we needed for our short term storage need. The location was very convenient for us too!
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July 2024 by Tara Bumgarner
Great and welcoming experience. Easy and efficient.
