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February 2024 by Dr. Shakespeare
This store has the rudest, most unprofessional version of management I've ever seen. I've contacted the general manager and spoke with him about one person in particular who should never be in a customer-facing role. I also spoke to him about the deceptive pricing at this store. None of the people in the store will change prices even if the price that rang up is wrong. See the picture below. The lady at the register (she was still nice) was unwilling to even check the price and told me I had to pay whatever price that the item scanned for. This is poor customer service and shame on Family Dollar for allowing this to continue for months!UPDATE: I messaged Family Dollar on their FB page. The first time, I received a response and phone call within a few days. Concerning this review, I sent another message. It has been almost 2 months and no one has bothered to contact me. To me, their silence speaks volumes. It's okay. I don't care if this store is the only store open in the state. I will make what I have work and never shop here again. In fact, I will not shop at another FD again. One store has lost a customer for the entire company.
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November 2023 by CAROL WADE
The store never has enough staff, AND the manager for that store is rude, disrespectful and unprofessional. Why are your staff taking lunch breaks at 5:30 at night. This store is sad and pitiful. Lost a lot of customers today 10/15/2023. I won't be shopping at this store, I will go 25 mins out the way from now on.
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September 2023 by Edwaldo Wright
Nice store, products always fully stocked but it’s a very rude lady that works there. She wears a rick James wig and her eye brows are drawn on with ballpoint pens. Loser. Rude and shouldn’t be working in customer service
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July 2023 by Samuel Judd
Debit machine had issues, but normally I'm in and out in 5 minutes
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April 2023 by Kinzie Graves
It was a pretty nicely stocked place had everything I would need to go to the dollar store for
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April 2023 by nathdos
Second night in a row that they are closed early
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February 2023 by Angela Augustus
Rude, smelly, unkempt, and vulgar employees and management. Used to be a good store, but has gone down hill, both outside and inside. Police outside due to high crime and theft in store. What about rude and ineffective management. NEED TO CLEAN HOUSE AND START OVER. VERY GHETTO.
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January 2023 by Tamira Cross
It says y’all close at 10 but yet y’all close at 6:00 everyday
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August 2022 by Kim Ward
Out of everything I went in the store for rude cashier
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August 2022 by Reginald Woods
The customer service has improved since my last visit.
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July 2022 by daphen carpenter
Just went for some household items I was in and out no long wait or anything
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May 2022 by Samuel Schneider
It's a good place surrounded by a rough neighborhood. The aisles are clean and the management seems to care about what they do.The staff at checkout are nice.
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January 2022 by SHAWNSexxy BlackHill
Omg.Empty store but friendly lol boys working in the bldg.
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November 2021 by Robert Mickens
THE SERVICE IS GREAT THEY GREET YOU AT DOOR THEY PRODUCTS ARE FRESH STORE IS CLEAN AN WELL STOCK KEEP UP GOOD WORK LADIES N GENTLEMEN I SHOP THERE FRENQUENTLY
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November 2021 by Droid 9607
If they open at 8 you wouldn't be able to tell from the still locked doors 20 min afterwards...
