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March 2024 by Travis Risser
Worst company of all time! They “Lost” a very expensive package and all I got was a sorry. I hope every employee gets very sick!
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February 2024 by Ronnie Johnson
I will never ship anything with fedex ever again. The ridiculous hoops you have to jump through to even talk to a person is absolutely insane.
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February 2024 by Mohammed Alfrookh
Very bad service I have waited for over amonth and I still didn’t receive my package.
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January 2024 by Honey Brown
Ms Toni was absolutely amazing. She went above and beyond to assist me. Thank You Ms Toni for being so delightful.
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January 2024 by Naomi Flores
I've never had a good experience with fraud ex. This is by far the worst distribution co. In America.
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January 2024 by Steven Haas
It's January 17th and I have a package that has been there since December 5th, inexcusable!
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January 2024 by Thomas Beaver
Most incompetent shipping.Packages are always delayed.Doesnt even matter if the package may contain medications someone needs.Would have given a zero if I could.
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January 2024 by Mrs Sain
Miss Monica has great customer service
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January 2024 by Rosetta Davis
Amazing experience, walked in immediately processed and walked right out. The attending staff was very helpful and friendly. I overwhelmingly give them a 5??
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January 2024 by Chris Roberts
very helpful and open most evenings till 11 pm
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December 2023 by Orlando Anderson
Paid $80 for a shipment that I never received and now I can’t speak to a human about it because the tracking number THEY GAVE ME, ON THEIR SHIPPING LABEL shows as invalid. It’s been a month. What happened to FedEx? They used to be the trusted name. Now they’re just trash. I hope they get purchased by Amazon.
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November 2023 by Tiffany Walker
Compliment: I was returning a vehicle from Cleveland, Ohio on 8/31/2023 around 8:30pm and this was my final destination. Employees: Chris & Tonya were EXTREMELY accommodating and helpful me. I did not expect that level of service at all. I needed a rideshare, food and a hotel so that I could fly out in the morning after driving 10+ hours. They helped me ft squared away. Tonya stayed with me u til my rideshare came and gave me an index card with the address of the bldg on it so I could provide the driver the exact info. Their hospitality is unmatched! FedEx needed to give them a raise and/or promotion and highlight them as employees of the month, etc..
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October 2023 by Ms. W
Compliment: I was returning a vehicle from Cleveland, Ohio on 8/31/2023 around 8:30pm and this was my final destination. Employees: Chris & Tonya were EXTREMELY accommodating and helpful me. I did not expect that level of service at all. I needed a rideshare, food and a hotel so that I could fly out in the morning after driving 10+ hours. They helped me ft squared away. Tonya stayed with me u til my rideshare came and gave me an index card with the address of the bldg on it so I could provide the driver the exact info. Their hospitality is unmatched! FedEx needed to give them a raise and/or promotion and highlight them as employees of the month, etc..
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October 2023 by Tina Guerriero
The gentleman tried to help with fedex ground issues but the numbers he gave me were not working. Fedex ground can't seem to find my house. They drop my packages at all different houses and I have to match the picture with the houses on my road to find them. Although yesterday an older man did pull into my driveway. Had to go find him. He thought my empty building behind my house was my house. At least he got the correct driveway.
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October 2023 by Edward Gibson
Tried to get help with a package. My package said it left fed ex on Saturday and today is Tuesday still no movement on my package. I tried to call customer service 3x and never got an answer or to speak with an actual person. If could I ship with UPS and never fed ex.
