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January 2024 by Frugal Shopper
This place is more poorly ran than were I left. Freaking ATM's don't work. Never had a bank ask what bills you want. Just give me my dam money. On the hunt for another bank.
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November 2023 by Geraldine Rush
Terrible communication in trying to get auto loan. I expected better. Competitor process paperwork in one day and closed loan. After working with fedex for 4 days still didn't get an answer. Sad, been a customer for over 30 years.
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May 2023 by ASIA Gilmer
Someone stole my debit card information and made a $335 on the other side of the country. I call first thing Monday morning to report the issue. They cancel my card and give my money back the next day. A week later the money is gone again and no one can tell me why. I try to contact the company that stole the money and they won't answer their phone or reply to any emails. PLEASE UNDERSTAND THAT IF YOU BANK WITH THESE PEOPLE AND ANYONE STEALS YOUR BANK CARD AND DO WHAT THEY WANT WITH IT, THIS BANK WILL PRETEND TO DO SOMETHING ABOUT IT, BUT LET IT HAPPEN. This isn't the first time this has happened but this is the first time it is this amount. I KNOW THAT I'M NOT THE ONLY PERSON THIS HAS HAPPENED TO WITH THIS BANK. SOMEONE OUT THERE IS SICK AND TIRED OF THIS TOO. I'M THINKING CLASS-ACTION LAWSUIT.
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May 2023 by ASIA
Someone stole my debit card information and made a $335 on the other side of the country. I call first thing Monday morning to report the issue. They cancel my card and give my money back the next day. A week later the money is gone again and no one can tell me why. I try to contact the company that stole the money and they won't answer their phone or reply to any emails. PLEASE UNDERSTAND THAT IF YOU BANK WITH THESE PEOPLE AND ANYONE STEALS YOUR BANK CARD AND DO WHAT THEY WANT WITH IT, THIS BANK WILL PRETEND TO DO SOMETHING ABOUT IT, BUT LET IT HAPPEN. This isn't the first time this has happened but this is the first time it is this amount. I KNOW THAT I'M NOT THE ONLY PERSON THIS HAS HAPPENED TO WITH THIS BANK. SOMEONE OUT THERE IS SICK AND TIRED OF THIS TOO. I'M THINKING CLASS-ACTION LAWSUIT.
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April 2023 by Andrea F
I've been a member of this credit union since 2011. I recommend this credit union. They recently improved their services.
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April 2023 by Andrea F
I've been a member of this credit union since 2011. I recommend this credit union. They recently improved their services.
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April 2023 by Christina Bernsdorff
I've been with FECCA since 1984. They have always been very helpful when needed. I only would like to see more options here in St Pete Florida for banking needs.
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March 2023 by Enjonique Abrahaam
Had a lot of errands to run and getting money out of the bank was one of them but the bank was on the other side of town so of course that was the last thing to do for the day. When I arrived to the bank at 3:55 everyone of the bank staff was in a meeting and I didn't have my card to use the ATMkeep in mind the bank is supposed to close at 4:30 but it closed early . The inconvenience of such a thing like this is unexceptional.
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January 2023 by Diana W
They keep leaving 6 to 8 large boxes right in front of my sisters door so she cant open it to get her deliveries. She has called customer service to let them know they need to put her deliveries inside the screened shed but today is the second time in a week they have refused to follow the delivery instructions they said they were notating on the account. My sister is elderly and cant have doors blocked because theyre leaving her deliveries wherever they want. I even asked to speak with the route manager and they refused saying they would take care of it. Well they didnt.
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January 2023 by Diana W
They keep leaving 6 to 8 large boxes right in front of my sisters door so she cant open it to get her deliveries. She has called customer service to let them know they need to put her deliveries inside the screened shed but today is the second time in a week they have refused to follow the delivery instructions they said they were notating on the account. My sister is elderly and cant have doors blocked because theyre leaving her deliveries wherever they want. I even asked to speak with the route manager and they refused saying they would take care of it. Well they didnt.
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December 2022 by Stephanie Hudson
No problems at all with this credit union...been with them for years and will remain.
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May 2022 by MemphisMade JCG
Need better people handling the call centers and better security
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April 2022 by south parkway Made901
I have been with this bank for 4 years now and I have not had any problems until now. For some reason it keep taking payments for a loan that I have already paid off months ago have not heard anything back for a solution to fix this situation hopefully they fix it soon.
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February 2022 by Sayour Noelle
My debit was shut down due to fraud on 12/31/21. They told me a replacement would come in 7-10 business days which is understandable. Today is 1/20/22 and still no debit card. Call center is no help. They keep insisting that it was shipped on 1/11/22. It’s been almost one month and no sight of a debit card.
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December 2021 by Gregory Ables
Very friendly and helpful staff!
