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December 2023 by Yvonne Kelly
I made a large check deposit on last Friday and almost a week later the money I need to pay my workers has not cleared because the teller placed a hold on the check. I've received and deposited large check amounts in this account previously and have never had a 2 WEEK HOLD PLACED ON MY ACCOUNT!!! IF I COULD RATE THIS LESS THAN ONE STAR, I WOULD!!!
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October 2023 by Tasheena Hall
Very slow in the drive thru.
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February 2023 by matt peterson
Very rude teller at the right desk when you walk in from front entrance , you wouldn't even think she's at work .
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January 2023 by Vicki Hogan
Terrible service. I had proper ID and they refused to cash a check that I received. The manager told me not to come back. I am going back tomorrow.
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March 2022 by LaToya Tennille
I love this location. Whenever I come they greet by name and are very helpful. They make me feel very important and welcomed. Even when I call they know my voice and who I am. The staff there is amazing.
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January 2022 by Doris Renee Wooley-Thomas
Friendly customer service and hardly no wait time inside the bank. Highly recommend this financial institution.
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November 2020 by Shawn Myers
Nice CourteousHelpfulPeople
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May 2019 by Louis Alexander
Wanted to open an account with this bank because it was close to my home, but ultimately was turned around with over a $40,000 check nonetheless.
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February 2019 by Cequia Shipp
They are very rude at parkway village location.(alot of eye &neck rolling) They never greet customers upon entering the building. You literally have to stand in the middle of the floor d*** founded until your able to catch eye contact with one of the ladies to be recognized. There's no "just one moment, how are you, what do you need help with today" or any thing. Mrs Debra Felix is the only one in the facility that has awesome customer service.
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December 2018 by Torlisa Bridges
They always take care of me in a timely manner, keep up the good work LADIES!!!
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November 2018 by Nicole A.
This is not my normal location. However, I needed to get a cashier's check and this was the closest one. Gloria assisted me and was very patient with me. This was my first cashier's check, so I did not know that it had to be made out to someone directly. She was so patient and understanding while I made a phone call to confirm the recipient. It was really nice to be helped by Gloria and she made my experience wonderful. Thank you!
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April 2018 by Shannon R.
Went in to set up several accounts after making sure online what to bring in. The girl we dealt with was at the first desk. First didn't introduce herself but when we stated we were there to set up accounts, starting asking for things that were not online. Check stubs and social security card. I have dealt with several banks and never once asked for that. Had all identification including bills to prove residence and was told will not assist as you don't have what we request. So now you lost not one, but two customers and i will be making sure i let others know. To make the situation better, tried to call a couple other branches and though they had over two hours to closing, already had voice recording saying we were calling after hours. Nice customer service.
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April 2017 by Adrian Frye
Love first Tennessee Bank
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March 2017 by Michael Graham
I've been using first Tennessee bank for six years and have been in good standing with them ever sense. I tried to cash a money order with the funds available they said I would have to deposit it and they would not cash it. Nothing but ignorance operates these banks
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December 2016 by Shanta Brown
Pretty swift.
