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September 2023 by Teia Walker
We have a business bank account here and all agree with how rude one teller in particular has been. She sits in the middle , African American , wears glasses . Today she had a short , bob hairstyle wig w/(brown/gold) highlights . The slick remarks aren’t appealing. She stated we don’t have time for this mess , it’s too early in the morning with a big smile on her face. The man teller on the very end even looked up in her direction. As I’m sure he knows that wasn’t good customer service . This isn’t her first time being rude with our employees.
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August 2023 by Sean Lannom
Quick service. manager was nice and greeted all customers.
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December 2022 by nicholas lowe
As I was walking up to the doors, I didn’t get her name, but the white lady saw me immediately lock the door and turned her back as I look, confused, the security guard and another black representative. Both looked at me, shook their head in jester with their hands that they were closing early very unprofessional location. Please do better in the near future.
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April 2022 by Iris Thompson
Rude employees. I will never do business with this bank again. I called the location to inquire before driving up there only to waste my time. They didn't acknowledge me either. First Horizon, please train your employees to provide better customer service.
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March 2022 by Brittney Q
I called this location and they picked up the phone and just hung it up.
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December 2021 by Sarah Meister
Well, I sat on the couch for a little while waiting on one of the two desk workers who were available the entire time to assist me, but neither seemed to acknowledge me for awhile. One of them, a lady, continued typing and never looked up, and the other, a young man whom I was sitting directly across from, sipped his coffee then got up then sipped his coffee again and walked across the room to do something minor. Then he sat down started typing and then sipped his coffee, then got up again then guessed what I needed and I said ok. Then he walked across the room again to do something very minor again. Then asked me over to his desk I told him what I needed then he got up to do it and he sat down at someone else's desk and started talking something about that could have waited, but instead I waited over and over and over again. Then finally got up walked across the room grabbed the what I needed then handed to me. I promise I don't think the world of myself, I'm not a narcissist, but they could have treated me better, if only a little bit. It kind of hurt my feelings. I just wish they would have told me that ice coffee from Chick-fil-A was more important than handling my business before I made the drive. I could have gone to another location. Sorry that I inconvenienced him. Thank you for your time.
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November 2021 by Abed Taha
Didn’t get her name but I know they open at 9 but she opened up to one of the employees while I asked him a question and she interrupted and closed the door while talking to him and she also answered real quick and closed the door just thought that was very rude
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April 2021 by Karen Duvall
Well, I sat on the couch for a little while waiting on one of the two desk workers who were available the entire time to assist me, but neither seemed to acknowledge me for awhile. One of them, a lady, continued typing and never looked up, and the other, a young man whom I was sitting directly across from, sipped his coffee then got up then sipped his coffee again and walked across the room to do something minor. Then he sat down started typing and then sipped his coffee, then got up again then guessed what I needed and I said ok. Then he walked across the room again to do something very minor again. Then asked me over to his desk I told him what I needed then he got up to do it and he sat down at someone else's desk and started talking something about that could have waited, but instead I waited over and over and over again. Then finally got up walked across the room grabbed the what I needed then handed to me. I promise I don't think the world of myself, I'm not a narcissist, but they could have treated me better, if only a little bit. It kind of hurt my feelings. I just wish they would have told me that ice coffee from Chick-fil-A was more important than handling my business before I made the drive. I could have gone to another location. Sorry that I inconvenienced him. Thank you for your time.
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February 2021 by Kat Smith
I like it much better than Regions. Never had a problem, ATM deposits are slower than drive through.
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December 2020 by Lou S
Very friendly .. Love this bank ! Customer service is outstanding!!
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November 2020 by Danielle Dakota
Anthony is a blessing to have around at this bank, he always gets things done, very efficient, and kind, also super cute, ladies ask for Anthony, Anthony you’re the best of the best??
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November 2020 by Dakota Kenney
Anthony is a blessing to have around at this bank, he always gets things done, very efficient, and kind, also super cute, ladies ask for Anthony, Anthony you’re the best of the best
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July 2020 by Roland the thompson gunner
Absolutely horrible service. They have deposited my money in other peoples accounts several times. They don’t answer their phones or if they do put you on hold forever. If you bank here you should consider other options. Although they all have lousy service.
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January 2020 by calvin clark
3 of your location's all have very slow ATMs and always out of order. Very frustrating!!
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December 2019 by Tarisha Smith
This is the slowest bank I have ever been to in my life. They act as though customers don't matter.
