Fleet Feet is a business that provides an exceptional customer experience. Customers are greeted with warmth, kindness, and deep consideration for their individual needs. The staff, such as Phillip, Emma, Tyler, and Sam, are highly knowledgeable and dedicated to helping customers find the right shoes. They utilize specialized equipment to analyze customers' feet and provide personalized recommendations. The staff is praised for their patience, expertise, and professionalism in guiding customers through the selection process. They ensure that customers leave with a comfortable and suitable pair of shoes, even if it requires multiple tries or exchanges. The business is known for its commitment to customer satisfaction, going above and beyond to address any concerns or issues that may arise. Customers consistently express their appreciation for the exceptional service and the ability to find the perfect shoes for their needs, whether it's for everyday running, jogging, or walking. Fleet Feet's focus on providing a top-notch customer experience has earned it a loyal customer base who continue to return for their footwear needs.
Great experience and the young ladies inside are very kind and helpful! I love my new hoka bond 9 shoes!
May 2025
Extremely helpful customer service. They have this machine that you step on and it examines your feet and generates personal shoe recommendations. Staff member who helped me provided insightful suggestions!! Y'all were a big help xoxo
April 2025
Robert was super helpful and knowledgeable. He kindly pointed out the exact pair of shoes my mother needed. Very sweet
