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March 2024 by David Stupp
They never fail to be rude and treat me like a criminal everytime I go in there. 6 years banking with them in Memphis and still whenever I go in to deposit a check they want to call and verify. They have even gone so far as to tell me to come back later when they couldn't reach someone. Sometimes I'll forget to turn my hat around. Instead of asking politely they order me to turn my hat around. Will be switching soon!
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December 2022 by Eddie Hodges
Im banking with One United Bank now a bank that apprecites black peoples business. If you are an African American do not bank with this bank. The management in customer service card services and even at the branch level is ridiculous, terrible and very unprofessional. I have been a customer for over 5 years and always have a problem resolving issues. I have seen preferential treatment given right before my eyes; denying me the same courtesy as another of a different color. If I could give a 0 I would do so. I will be posting on my other email accounts as well. Again, if you are a black person like myself do not bank with companies that hire people with discriminatory tendencies. Everyone should be treated ALIKE.Im banking with One United Bank now a bank that apprecites black peoples business.
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November 2022 by Casandra Carter
EXCEPTIONAL Customer Service. This is my second time coming into this branch. Each time Lola assisted me. She deserves more than 5 stars. On today met yet another exceptional employee, Annette. You ladies Rock
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September 2022 by gmcjetpilot
I shop at Walmart. I use a credit union I've been with for decades. I thought about getting a local account at a bank. My credit union is out if state but has an App, website, phone customer service. I asked about an account and basic services at Fort Still bank. There were fees upon fees. Avoid this bank. They are minimal service for max fees. All banks are like this. Go credit union if able
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August 2022 by angela Williams
Very friendly and very helpful i will not bank at another bank.. I am from Oklahoma and didn't know this bank existed THANK YOU FSNB
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July 2020 by Monique Marshall
The staff here displays good customer service.