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November 2023 by Brie Stevens
JAYCE is a great manager. Excellent customer service and fast response. Very helpful crew, super friendly and attentive!
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October 2023 by DRADAWG4L
Went and bought a used 360 for 120 and took it home tray wouldn’t open,had a game in it lol,so it had to never be inspected and when i finally put the BO1 in it needed a password for parental controls that had to be removed by contacting microsoft to an account i obviously didn’t have access to they sold me a non playable xbox and had to know it wouldn’t even give me my money back so had to settle for a store credit and get current ps5 games i didnt even want just didn’t want to give my money away at that point take your money elsewhere. Cool collectibles tho.
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October 2023 by Sean Ables
Friendly staff great selection of all genera gaming from retro to current leading titles.
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September 2023 by Soliac Smith
LOVE this place. I already miss ut
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September 2023 by Evan F (Spookerd)
This is probably my favorite location out of all the Game X Change stores in the Memphis area. It's always clean, well maintained, stock on the shelf is rarely out of order, a great selection of model kits, anime statues/figures, and the games (both modern and retro) have a good variety (ie; not just a bunch of sports games for retro systems) at reasonable prices given the way the retro market has been the just few years.I was just in there a week ago and got some great deals on some retro games that weren't even the type they'd secure in the glass cabinet for higher priced/premium items, and I even lucked out on finding an HG Bandai model kit for a Macross Plus YF-19 for $50 which was worth the trip alone.The other stores in the area aren't bad but if I'm going to go to just one Game X Change is always gonna be the one on Union, I rarely walk out empty handed and never disappointed.
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August 2023 by Kolter Boatwright
Always something new. I stop in once every 2 weeks or so for Gundams or preowned toys. Like a Gamestop with more used stuff, and more fun.
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July 2023 by Evan Goff
It's pretty basic. They have a very small selection of switch games and their Pokemon cards are not sorted. They have plenty of 'gamer' and weeb oriented foods and drinks as well as collectibles. Personally, Game X Change is not for me, but I can see how others may derive more utility.
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July 2023 by fried rice
Excellent selection, helpful staff, reasonable prices. I'd recommend it over Gamestop anytime
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June 2023 by Michelle Shotwell
If your website says you open at 10 and you are not actually opening until 11....I get it..but we all have problems....
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April 2023 by reks kill
they sold my girlfriend a faulty 3ds xl and tried to offer her a psp in exchange after trying to convince her a dsi xl on top of making several questionable comments. the whole staff needs to be restructured. half of them don't even know what they're talking about and are overly smug about simple attempts to make small talk while doing the transaction. Won't be shopping with them for a minute ✌?
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April 2023 by Nicholas Redding
Several good finds here, but some of the prices are higher than what you might find online. They try to stay pretty competitive with the rest of their games.
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February 2023 by SikeVillian 22
Awesome game store. Much better then I realized when it comes to retro & modern games. Recommend
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February 2023 by PS Robinson
This is a very nice store for gamers, collectors, and everyone in between. I was looking for something very specific that was hard to find and they had it!! I can't remember anyone's name so please forgive me, but everyone there was super nice and helpful! I can't wait to go back and get some more games to add to my collection!
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January 2023 by Walter H.
Horrible service, rude and lazy employees. Not worth the minuscule amount saved by buying used.
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January 2023 by Conner McFarland
The new management at this location is extremely unprofessional and lacking hospitality/management training.She yelled at and belittled “cussed out” an employee in front of a full store of customers making it a very uncomfortable experience.The employee was simply explaining a product honestly something game exchange is known for, having a honest knowledgeable team that don’t lie to get the sale.She is untrained in management and if you don’t want a law suit from your staff or a staffing issue I would look into her employment.