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April 2025 by DARREN JOHNSON
My place for getting my sports cards graded
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April 2025 by Jeffrey scarbrough Board Games\u0026Geek things
Gamestop always has great stuff on clearance
Join the pro membership get $5 each month and other awesome discounts on merch plus pro werk is on now and clearance and markdowns are buy one get one free so go and buy some stuff dudes and dames.is this enough letters and words yet to get the thoroughly review points ?
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February 2025 by Ryan Sturm
Best gamestop experience I've ever had!
MATT THE TECH WAS PHENOMANOL! DOING 2 REGISTERS , DOING A RETURN , BUYING MY GAMES , GIVING ADVICE AND KNOWLEDGE TO THOSE IN NEED!!! ALL AT THE SAME TIME! GUY WAS GREAT!
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January 2025 by Josh
gave the wrong receipt and can’t return it and it’s defective.
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December 2024 by Anthony Ross
Gamestop on stage road Memphis tn was a good experience s/o to the worker Brady on helping me with a return nice dude 100% recommend him.
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October 2024 by Adam Laughlin
So, this is for this location(Wolf Creek), and the one on Stage Rd. in Bartlett.
I went in to pick up my preorder for a game today(that I paid in full), on my way to work at the Stage location, to be told they only got one in and they already sold it to someone else. That was pretty irritating, but the girl did call the Wolf Creek location, they said they had plenty of copies, she asked the guy to hold one for me, told him the situation, printed me another receipt, gave him my name and a description of me.
So I drive to Wolf Creek, it’s almost a hour past opening, but the closing gate mostly still on, and I had to wedge in the door. Dude pulls out the game and tries to charge me again. I told him that it was fully paid, but he said it didn’t matter, that if I paid in one store, I had to pick it up there….ok, that’s odd, but why send me there and tell the other GameStop it’s cool, but refuse to give me the game unless I paid for it again. During this “disagreement”, I was told he can’t do anything, because he’s a part timer, talked down to me like I was a idiot, and said he could call his boss…which I said sure, call him. Which he didn’t do of course. When I said “what should I do? Just go back to Stage and complain to them again” (knowing it wouldn’t get me anywhere), he said something to the effect of “yea, do that”. So I went back to Stage, and got a refund.
I mean, I’ve been a loyal GameStop customer and a pro member for over 20years. I might’ve had one other minor problem in this time, but this was hella frustrating. I very much prefer physical copies, but this has really started to change my mind.
Why sell me a preorder and sell the only copy?
Why talk to someone and then send me somewhere else, when they refused to honor my preorder? When he had plenty of copies?
Why couldn’t they talk to the other store, take my receipt and zero it out in their system?
Why hire someone so condescending?
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October 2024 by Aud sgouros
Been to this GameStop a few times. Most experiences are okay.
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June 2024 by Jeffrey scarbrough Board Games&Geek things
Hit or miss with action figures and clearance
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March 2024 by John
I had a great experience at the Wolfcreek GameStop. I want to thank Guru for the information that he gave me and keeping up to date.
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March 2024 by Melissa Sessions Drewry
Great staff! Go see Chris. He's extremely helpful and knowledgeable.
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February 2024 by Krystalynn
A little overcrowded with too much filler merchandise instead of games for my taste, but the boys that work here are very nice! I'll be back!
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February 2024 by Andre McIntyre
Absolutely terrible experience. Guru was awful to deal with. He had a bad attitude and was on the phone the entire time while dealing with me and every customer. I was there for an hour and a half because he would not finish one thing without starting another. At one point there were 4 people “checking out” at once. I’ll not to another GameStop next time.
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February 2024 by A Reddy
Coupons and rewards are extremely hard to redeem. They make it impossible to use them
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February 2024 by Jonathan Johnson
I had a great experience at the Wolfcreek GameStop. I want to thank Guru for the information that he gave me and keeping up to date.
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December 2023 by Fernando Ambros
The manager, who told me he is also the manager at the Wolfchase mall location, was absolutely no help to us at all.They day after the purchase, we tried to return the Nintendo switch we bought but we were denied our request because we opened the box. Mind you, it’s still brand new, we simply opened the box looked inside and decided it’s not what we thought it was, and we wanted to return it. because we shopped at GameStop, we were left with no choice but to keep the item. The manager, whose name is Chris, referred me to customer service, and their customer service referred me back to the store after an hour of waiting. We spent over $400 with them and we felt that their sales practices were lacking and deceptive. The reason why we thought this, was because we were not told about the return policy for the item that we purchased. We were expected to have known it all by ourselves just because they have it on their website and because they include it in the small verbiage of the 18 inch long receipt. Absolutely no customer care or Service to be found. Classic GameStop screwing us over. I haven’t gamed in a long time, but this experience has made it to where I’ll never go back to GameStop again. Don’t shop at GameStop! get what you need at Walmart or Amazon instead, and let GameStop go the same way blockbuster and RadioShack went. into our memories.
