Gould's Salon Spa - Downtown is a family-owned business with over 10 years of experience as a top-rated hair salon and spa in Memphis. They offer a variety of services including hair styling, manicures, massages, and esthetician treatments. The salon boasts a team of skilled professionals including hair stylists, manicurists, massage therapists, and estheticians. Clients praise the expertise of the colorists, particularly highlighting the ability to create stunning results with shadow roots and low lights. While the salon is generally well-regarded, some customers have expressed disappointment with the couples massage experience. They note that the advertised shared room concept doesn't fully deliver, as connecting doors are only opened after both parties are undressed. Despite this, the massage therapists are commended for their skill, professionalism, and hospitality. Gould's Salon Spa - Downtown continues to be a popular choice for those seeking a relaxing and stylish experience in the heart of Memphis.
Great experience. Not just the business in general either— makes me want to switch from my usual Gould’s location to this one
December 2025
I cannot stress enough how NICE the people at this location are! They bent over backwards to help accommodate a scheduling problem so I could be on time for an event, and they did a great job on the services they provide.
November 2025
Emma has been my stylist for a couple of years. She provides expert service quickly, accommodating different styles and they’ve always looked great. Visits with her are very comfortable, I always look forward to my next appointment!
