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July 2023 by Jane S.
I placed an order for a new air conditioner online and it wasn't working I hate that I had to return it but I tried to get it returned online but customer service support said it would be a in store purchase only. So I went to my local Home Depot to rent a truck or van to return the item but they refused to rent a truck to me so I had to rent a UHaul which was fine. So I headed back to my Stage road location in Memphis Tennessee and when I tell you the young white man really tried to assist us and I'm very thankful to him but there was 3 young black ladies that refused to help us even ignored us being rude skipped us by helping someone that was behind us and then when the young lady did start helping us she turned to another customer and assisted them and never returned to help us and made another young lady who also did not want to help us to come assist us. Lord. I am deleting my Home Depot account and I will find another location because unfair treatment for no reason isn't acceptable when you are only trying to return something. That's why I hate in store returns. They should allow UPS to pick it back up. Basically cost me more money returning it. Pathetic company and employees
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November 2022 by Nancy Parks
Mitch in plumbing on Stage Road in Memphis,Tennessee went above and beyond to help me purchase two toilets. I sure hope Home Depot knows how valuable it is to have a employee like him.
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February 2021 by Tina Coins
The Great Customer Service by the Cashiers and Sales Associates. Cleanliness and competitive prices
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February 2021 by Angel Spencer
Great service every time go to that store
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September 2020 by Debbie W.
Home Depot is screwed up! I went to Home Depot on stage rd and Covington pike to buy a washer because mine went out last night. I pointed at an entire row of washers and said I'll take one of these-what do you have in stock. The lady says "oh we don't have any of those". We asked if we could buy the display model and she says "no". We said bye. They should not have items out if you can't even buy the display model. I'm heading to Lowe's to see what is available. Home Depot sucks!
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August 2020 by Nicole A.
I can't believe your company condones this kind of behavior. I loved going to Home Depot but now this is unacceptable. You employ a racist assistant manager.
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July 2016 by sharo a
HATE, HATE the phone system. I was unable to reach a real person. Very, very frustrating.
