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January 2021 by Susan
Everyone at the branch downtown is TERRIFIC. You have an issue they are glad to assist you in a polite, courteous and professional. Doing with them is always a pleasure. CONTINUE THE GREAT WORK.
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January 2021 by BigGlock55 Gen5
I Love this bank very good customer service wouldn’t pick a bank over it any day
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January 2021 by CW
Consistently superior service in a knowledgeable, professional, and friendly atmosphere.
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September 2020 by Reddotdmula55 Dee Mula
I Love this bank very good customer service wouldn’t pick a bank over it any day
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August 2020 by C.W. Calcote
Consistently superior service in a knowledgeable, professional, and friendly atmosphere.
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August 2020 by Audrey Bonner
Conducting business with Independent Bank under the leadership of Mrs. Rita Jones, Assistant Vice President, at the Main Street branch, has been “amazing”. As a small business owner seeking financial strategies for operating my business, Mrs. Jones effectively addressed my concerns. The impeccable customer service rendered by Mrs. Jones and her staff is commendable. I appreciate their work ethics and willingness to assist me with my banking needs.
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August 2020 by Robin Mims
Every time I have ever visited the branch I was welcomed with smiles and eagerness to help. Transactions were always accurate and timely and staff were very polite. They go above and beyond with any help you need. Rita Jones is amazing. I literally drive across town for the service!!
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August 2020 by Susan H
Everyone at the branch downtown is TERRIFIC. You have an issue they are glad to assist you in a polite, courteous and professional. Doing with them is always a pleasure. CONTINUE THE GREAT WORK.
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October 2019 by Lisa Coleman
Fast and friendly service !
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July 2018 by John Stratton
The banks response to Charli Bows' complaint is flimsy, and means nothing.
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December 2017 by Charli Bows
Their customer service line never answers the phone. We have a car loan through them , biggest mistake ever. You have to pay a convenience fee just to make your car payment! This establishment is terrible, take your money elsewhere.
