Jackson Hewitt Tax Service in Memphis provides professional and friendly tax preparation. The staff is described as attentive, informative, and dedicated to ensuring customers are happy with their service. Clients report leaving very satisfied and highly recommend the service. A key benefit emphasized is getting the biggest refund possible, with a guaranteed biggest refund and a lifetime accuracy guarantee. The location on South Plaza Drive offers year-round support and low-cost tax solutions for federal and state returns. Many customers specifically note traveling out of their way and returning every year because of the consistently awesome customer service.