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February 2024 by Edwyna B.
I always find something I didn't know I needed when I visit James Gattas. Make it a point to stop by and make sure you ask first Carol:-)
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January 2024 by Vickie W.
They helped me customize some jewelry. I am very happy with the work and the cost. The work was done quickly, and they texted me when ready for pick up. Quick note parking in back is better than trying to back out on Poplar.
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January 2024 by joey micheletti
Dylan was super helpful in getting my wedding ring picked out and with cleaning my fiancée’s engagement ring and with the ordering of her wedding band. He gave great insight and communicated well throughout the process from the ordering of the ring to updating us on when the ring was ready. Definitely would go to James Gattas for any of my jewelry needs and recommend Dylan to anyone who is looking for the best service!
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January 2024 by elise t
I wanted re-set an older Diamond ring into a necklace and my SIL recommended James Gattas. 10/10 recommend. Nell was very helpful, knowledgeable, and patient in working with me. The outcome was a truly beautiful and timeless classic Diamond pendant. I have plans to return with other pieces to have them reset.
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January 2024 by melissa day
Came into gattas to have a watch serviced because I had had received a repair by them months prior . The issue I had with my watch was completely unrelated to the repair that was needed but because I had come in again the fixed problem on the spot and did fix at no cost that is above and beyond what I had anticipated ! Everyone is friendly and willing to work with how ever long the visit took!! Thank you Ms. Day
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January 2024 by Kate Mauldin
They resized and cleaned my engagement ring - fast, efficient, and polite. Most importantly the gentleman who called and rang me up when it was finished is delightful.
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December 2023 by Lee Handwerker
All my jewelry purchases have been at James Gattas Jewelers. Nell Lillard has been most helpful. She has excellent taste and has helped me during all my visits there. Nell is very professional and her follow-up is outstanding. I look forward to future visits to James Gattas Jewelers and will seek out Nell to help me.
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December 2023 by Dylan Waxler
Thanks to Tori and everyone at James Gattas for helping me shop for an engagement ring. Excellent customer service experience with texts, calls and updates throughout the entire process. Highly recommend James Gattas!
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July 2023 by Michele
Jessica is always helpful. The store has amazing, high quality jewelry at fair prices. I have received several beautiful gifts from my husband from this store, and I’ve been very happy with them. I’ve had jewelry repaired there and I’ve had really good experiences with this too. I would highly recommend this jeweler for all your fine jewelry needs and repairs.
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July 2023 by Mohammed Basma
James Gattas Jewelers in Memphis, TN is by-far the best jewelry store in the Midsouth. They work very hard make sure every customer is satisfied & are able to custom make any sort of ring/necklace/bracelet that you want. I got my wife’s wedding & engagement band from James! He was extremely helpful & is willing to work with any budget.Thanks a lot!
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July 2023 by Lauren Jenkins
I had had a small diamond fall out of the halo on my wedding ring and the stem fall out of a pearl earring, so I took it to Gattas for repair. They kept to their two-week estimate for the repairs (though I didn't receive a text when it was ready, but that's not a big deal), and the price was very, very fair and reasonable. I previously recently had the same repairs needed (a small diamond had fallen out of my wedding band, and my other pearl earring also had the stem fall out), and I had taken them to DeAngelis in Germantown (closer to home), and it took more than two weeks, was over twice what Gattas charged, and they still didn't fix the pearl earring, which I had to take back in and pay again for. I will make the longer trip now to Gattas for any future repairs.
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July 2023 by t h (th)
thank you, james gattas jewelers! the ring you built is absolutely beautiful and couldn't think of a better way to start the rest of our lives! incredibly easy to work with, quick turnaround, and top notch quality! thank you!!
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May 2023 by Ben Gleneck
Absolutely wonderful experience! Jessica was such a pleasure to work with and totally crushed it with my short time frame! I came into James Gattas after another jeweler dragged their feet on a custom engagement ring design. I had a tight timeframe and was very nervous. Thankfully Jessica and James got the design mocked up in lightning speed and the ring completed with time to spare. They will forever have my patronage and I cannot express my gratitude enough to them!
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April 2023 by Samuel Boysen
5 out of 5 stars! Nell was great and was able to do even better than I expected. She was up front about costs, made sure not to go over my budget, and was transparent throughout the entire process. Highly recommend!
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April 2023 by James Donohue
Fantastic store. They are super helpful with buying an engagement ring. They have a great selection. Great communication. Made the process so smooth and the ring turned out fantastic.