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February 2024 by Yolanda Green
Love the stores but the prices are too high for the quality of clothing and shoes. Sales are not sales just toggle with prices. Not at all like li used to be.
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January 2024 by Gregory Cabot
Very little selection and no service.
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January 2024 by tanya kelley
Why is it that they do not honor their online prices in thw store??? I will not shop there again. Horrible customer service.
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January 2024 by Jamesha Johnson
Not to bad to shop at, especially looking for sales
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January 2024 by Genny Saddler
Love the Holiday Season sales... keep it going all year.
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January 2024 by Tinna Oliver
Lack of open registers was a disappointment. When you see ten people in line with returns and purchases it made me think do I really want to wait.
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December 2023 by Eden Wren
A bit pricey for what I needed. But had a lot of options.
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December 2023 by charles walker
Great sale going on! Had a lot of good deals!
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December 2023 by Tanisha Pearson
Love this store however the photo department needs to hire more help. My appt was at 715pm and we weren't finished until closing time.
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November 2023 by Amy Hinton
I can only speak to the Portrait Studio as I went directly there when visiting the store. Audrey was AMAZING, she was very patient and knowledgeable during the entire photo shoot with my inpatient 3 year old. We hope to stop by again and have her.
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November 2023 by Sashadark675
The JcPenney is a far cry from what it used to be. Service is awful and you only get access to 2 service desks. Either you pay for your stuff in the kids department or you go to the men's department. The woman working the return desk isn't the most friendly of people, same goes for the girl who walked up to help us since the 1st employee was busy. I think the woman who helped us was a manager too which is surprising to see such behavior coming from a higher up. Could feel the attitude coming from her. Returns area is also super messy, it's a wonder how they can work amongst thr clutter.Merchandise is messy, air never works so it's hot and it smells most of the time, I assume from the employees because they're sweating the whole day. Just overall not a pleasant experience walking into that store. As soon as I go in I want to get out as quickly as possible!
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November 2023 by Chasity Jones
Service was very great. Help me with what I was looking for. Would had like to find a bigger bottle of perfume of Tonka Solinotes. Hint hint.. Had to get a very small bottle of the brand.
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September 2023 by Kristen Thomas (electrick honeybee)
Online order pickup was quick and easy! Helpful staff with pleasant demeanor answered all my questions and checkout was a breeze!
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September 2023 by electrick honeybee
Online order pickup was quick and easy! Helpful staff with pleasant demeanor answered all my questions and checkout was a breeze!
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August 2023 by Debora Thomas
Had to stand in line for 1 hour just to get checked out and rhe store wasn't busy at all. Only 2 place to check out.
