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March 2024 by Adam Miller
I never leave reviews but this store is ridiculous. Worst customer service I've seen in a long time. I ordered online and the app said it would be ready in 15 minutes. I show up 15 minutes later and they haven't even started making it yet(2nd time in a row this has happened). The young man with dreadlocks said it hadn't been made yet. He didn't even bother to tell the guy on the grill I was there and my order got pushed back behind people that walked in an ordered at the counter the same time as I walked in. So I had to wait another 15 minutes. They have the receipt printer for the app in the corner where no one can even see it. What's the point of even having the app active?
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March 2024 by Jurrien Mind Blown Jones
I was dissatisfied with the service. The guy making the sandwiches acting as if he can’t ask the customer what they want in their sandwiches. I was more disappointed in the fact that the sandwiches were placed on a naked table, nothing under it. I don’t know if that’s something that is normal but I’ve never once seen anything that nasty. To put someone’s sandwich on a table with nothing under it is nasty especially when i didn’t see anyone cleaning the table after every sub that was made…
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March 2024 by Grizz Gold
This location always has a long wait because of slow lazy employees. They act like they don’t want to be there, so poor
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March 2024 by Wxld Lotus
If you order online they will mess it up. If you order during lunch, they usually pay better attention, but can still mess up the order, and you'll have to wait more than 20mins if you dont order ahead. If you go in the store. They can still mess up the order!! So it's best if you unwrap the whole sandwich before you leave because they are very good at messing up an order.
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March 2024 by Krista Wilkins
I hardly give bad reviews. But this was bad, careless workers. Not enough meat on the sandwich, taking forever to make a hot sub on the grill. Not even giving me my cookie, yet they charged me for it.
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February 2024 by Jaacqueline Hurt
There was one person ahead of us. It was very clean but, the people just weren't working my sandwich took almost 30 minutes to make and there were 5 or 6 people there.Vegetarian options: Lots of veggies cheese and bread.
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February 2024 by Tyler Jaap
Had a pretty horrible experience ordering through the jersey Mike site. The long and short is absolutely do not online order in any way. Read below for the harrowing experience.So I order my food, 2 big sandwiches and one kids sandwich about 25 minutes or so prior to arriving. I get there, not ready, no big deal sit down and wait. About 10 more minutes go by, ask again if we are close to having it ready as I see multiple people have made it through the line for in-person orders. No dice. It is lunch time have a bit more understanding for the volume but am secretly hoping there is a chance I can get my food before covid hits for the 17th time. Another 10 goes by, pretty perturbed at this point but I ask again, oh sweet joy I have my bag with sandwiches inside. Check the bag, only two sandwiches. Now glaringly pissed off after having waited close to 25 minutes in person on top of the almost 25 minutes I had ordered prior to arrival. Back in the store again, ask again for the sandwich I didn't recieve. Thinking the rapture may actually happen before I recieve my fill order of 3 sandwiches. But low and behold after another almost 10 minutes I am summoned over to relay what I would like on the sandwich since my order was no longer on the board. Here we are, we made it. I depart the jersey Mike's after a long fought battle to acquire a measly 3 sandwiches over the course of 25 minutes prior to arrival and 30 minutes in person, the deed was finally done and in a defeated somber state I departed the Jersey Mike's. All in all, miserable experience, food wasn't bad once I finally had it though.
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February 2024 by GreenBay Packers
DEPENDING ON WHAT DAY ...SERVICE IS NOT GOOD...
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February 2024 by Stephanie Frazier
The food is good and fresh.
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February 2024 by Cathy “Sweetums” Edwards
The employees were very
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January 2024 by Trucker Scoob e Doo
Great food and prices but wife was giving the wrong sandwich she ordered a veggie sandwich and got a
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January 2024 by Scott B
As good ever. Jersey Mike’s customer service experience and atmosphere may change depending on location, but the food is always very good and consistent.
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December 2023 by Sandy Viti
All the workers are so kind and the SUBS MMMMMMM DONT EVEN GET ME STARTED THEYRE SO GOOD I WANTED TO CRY BECAUSE IT WAS SO AMAZING THE FLAVORS ARE SO DELICIOUS it was a fantastic experience and my stomach was very happyAlso if you’re a cheese steak person and you like spice GET THE BIG KAHUNA ITS AMAZING
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December 2023 by Chris Lanier
The one in Bartlett is owned by the same guy as this one I have called two days in a row not had a response from the guy that owns the place about the terrible management that he has at Bartlett store. This is the same lady that used to run this popper store and was disrespectful to a lot of customers and employees Now she’s trying to pick a fight with me someone who’s in the place of business two or three times a week somebody needs to contact me About the issues that I had
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November 2023 by Blake Brackeen
Girl with braids was rude and acted annoyed they lost my business before I even