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June 2024 by Darrell Tutwiler
It's the only high-end store in town, the customer service the management and the owner have poor customer service skills. I would NEVA!!! shop there again. Im from Memphis. Now travel to other cities just to shop for high-end products.
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May 2024 by johniqua booker
Employee charge my card 2 time for same item very disappointed
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April 2024 by Judy Schwab
I have always loved shopping at Joseph's and make a special effort to drop in when traveling through Memphis. Recently, however, I was shocked to learn that Joseph's price on a Lanvin ballet flat was $775 and on the Lanvin website (and others) $690. I will feel the need to doublecheck Joseph's prices in the future.
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April 2024 by Angela Atkins
My mate purchase me a 2700.00 LV travel bag from Joseph off Poplar the sales lady Emily sold him the bag Not informing him it wasn't new,also that the bag wasmissing the shoulder strapIt was Dec 29 2023. For my bday Dec 31. I Returned it after finding g out it was missing 14 later passed the return date. The manager Phil still haven't made this right by providing a strap he has Not even attempted to get in touch with me Im always having to call or email him and it's now March 12.2024.I will NEVER make another purchase there although I'm sure they could care less if I wasn'tAfrican American maybe it would matter.My money is excepted in better places.
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February 2024 by Chris Kelley
Very helpful staff
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January 2024 by Lovell Lacey
Great place for quality fragrance
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September 2023 by Megan Prast
Wonderful experience. Nicci was kind, incredibly helpful, and knowledgeable. We will so sure be coming back to shop with her!
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August 2023 by Adrianne Bolden
I love Joseph’s!!! Jenny is my favorite sales person.
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July 2023 by Nicole Jones
Are you looking for Jimmy Choo, Prada, Chanel, etc? If so, this is your place. There was an excellent quality and quantity of your favorite exclusive brands available at the well-known sophisticated Joseph's.
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June 2023 by Yuly V. Her.
I needed a mascara before I left out of town the next day. I was coming from work and because of traffic I made it 5 min before they closed. I tried calling to be able to buy over the phone so I could pick it up and be in and out faster. They said their registers were close- clearly when I got there o saw two customers coming out with their shopping and I was told all of the staff were gone- clearly a lie- 1. I only needed a mascar and 2. They lied, the store clearly does not close at 5:30 but earlier, and they have poor customer service. Will definitely not come back and will never recommend this place!
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May 2023 by Drummond Lyons
The Feel is REAL, I wasn’t expecting this gem to provide such an enjoyable experience.. Staff friendly, Nicky awesome! No pressure environment. The products are nice but the CEO herself was in the store talking to customers and engaging with my daughter. We will be back.
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May 2023 by Dee Gibbs
Good prices friendly staff, Nikki helped me out tremendously!!
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April 2023 by Clark Ruppert
Cameron was amazing, great customer service helping me pick a gift
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February 2023 by James “Shamrock” Cooley
I was looking for creed but they sold out. Their selection are great and the service was A1.
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February 2023 by Mrs. C
Alexis McNeil was nice, sweet, and helpful! Go see her.
