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July 2025 by Ketrice Page
Great experience. There was not a long wait. Tony was very kind and the service was efficient.
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June 2025 by Halara
They were wonderful with my elderly mom. Very very patient and did a great job on her nails. Definitely where I will be taking her from now on
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May 2025 by Amaryallis J
I went in for a pedicure and color acrylic. Come to find out they have 10, 000 colors but don’t do color acrylic at least that’s what I was told. My pedicure was excellent for except for my polish all bulky sooooo I’ll just be returning fir pedicure only next time nothing else
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April 2025 by Gerald Langston
Great place to relax and get pampered. Great services and attentive staff.
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January 2025 by Jacquelyn Tennant
Came here to get my nails done for my birthday as a treat. They did a beautiful job with some reference photos and a few personal tweaks I requested. They were fast and thorough, I was able to get serviced right away. Would definitely recommend to a friend and come back!
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April 2024 by nicole carlton
Great experience every time. My nails are healthy. Best kept secret on Kirby. Come by you won’t be disappointed.
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January 2024 by Jim C.
5-star service at Katie Nails. I was surprised by the low rating since this is one of the best manicures I've had in Memphis. But then I learned that there was a change in management 2 months ago. I got an excellent dip manicure from Brian for 60$ (he fixed a very bad job I had done at relax nails spa for far more money). Everyone who works there is super friendly and warm. They offer you a drink and even gave me a little nail supplies gift on my way out. Highly recommend!!
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December 2023 by Carolyn R.
Man I really love the new owners. Great hospitality. I wanted to watch football while getting a Manicure and pedicure. The owner went out and got cable for me to watch the football game. The place is always clean & they make you feel very comfortable & welcoming. I really love how they do my nails & all the services they offer. They truly try to meet your request. My place to go for nail salon services
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December 2023 by Viannys Carollo
I was there 1 week ago, and the girls who work there were no longer there, I think they changed salons, if anyone knows their number please.
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October 2023 by Janea Grant
Juli is awesome!!! Customer service is amazing!!! Mandy is GREAT!!!Services: Pedicure
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August 2023 by jay Nicole B
VERY NICE PEOPLE! LOVE IT!!
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July 2023 by Ashanti Carter
My favorite Nial Shop.Everyone is so welcoming and friendly. Never packed, and they get you in and out
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July 2023 by tina
I loved the work they do.Services: Acrylic nails
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June 2023 by kayla atkins
The overall experience i had was so good . I went on Sunday 6/18 at 10:58 and got serviced at 11:20 . It wasn’t crowded the atmosphere was good . I love how they keep the doors locked for safety. I got the Manicure and Pedicure with gel polish.And Also was very clean!!
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February 2023 by Jasmine Stallion
I went there yesterday to get a polish change on my toes and asked if they could fix my nails. They did my polish change on my toes and I liked. But they acted as if they didn't want to fix my nails. I'm paying for it, not them! I asked could they shape and even them out, they looked at me like they didn't know what I was talking about and when I explained it again, they didn't wanna do it saying that they can't do what I was asking for. I even explained what happened at the shop prior to coming to them! I was polite and respectful, so don't let them tell you different. Then I wanted regular polish she told me she's gonna do gel because it dries quickier. I didn't wanna pay for that. I think they just wanted me out of the shop. When they did my nails, the lady was laughing at my nails and talking in their language. I knew exactly what they were saying. I guess the girl asked the one that started on my nails did she wanna do it, she said I really don't. So the other girl finished but when she started, she snatched my hand!!! But they were super nice to the other 2-3 customers that came in after me. I spent $72 on a polish change and a shape up plus gel polish I didn't ask for. This place is over priced. I will never go back here! Those two that sit in the first two stations, I do not like them!! Never referring anybody I know to them!! NEVER!! P.S. the lady that did my feet knew exactly what I wanted and asked for. I wish she could've did my hands!!! Show her this review about her. The other two, work on your attitude! Give the same energy to EVERYBODY you come across. I could've been a secret shopper!!! Be aware of those! I don't care if you do own the shop!
