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April 2024 by Jazyme Ben
I came and and my mind was set on buying this one item, but I found out the store no longer sells its but the manager at the time suggested I get something else and she wasn’t pleased until I took her upon her offer lol, I ended up getting a famous bowl and boy was it amazing, her customer service skills was incredible she went out her way to make sure I left satisfied I can say this is the way to get your business running forever, this location it’s self was clean and outstanding, this location is by far better then the one in frayser that location is so unsafe for anyone working or traveling there, the staff there is rude and mean, everyone carry guns and is so much debris’s there I don’t see how anyone could eat out of that establishment it needs to get closed down or they need better people..!!!So thank you to the ladies that made me feel welcomed and appreciated you guys ROCK..!!! trust me your work will never go unnoticed
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April 2024 by Richard Colvin
Staff is rude. No indoor service 2 years after covid. Food is inedible.
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March 2024 by Kelvin Bridgeforth
Parking: It was that the drumsticks are very very small and slaw was somewhat a little dry ,but other than that.Sevice was good.
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March 2024 by Dennis Williams
With out a doubt with all the respect I will give y’all a 1star because you guys chicken tenders are soggy fries taste old although the Mac and cheese mash potatoes are good but you guys can do better with chicken
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February 2024 by Dorothy Washington
The pepper ? is good The chicken was cooked very hot ?
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January 2024 by jltowns1923
Worst KFC ever!!!!
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January 2024 by Savannah Hiltz
One of the only restaurants open during the snowpocalypse of 2024. Not only was the staff amazing, our food was correct, service was great, and the food was fantastic. The only KFC in memphis I have had no issues with. Shoutout to the managers and staff at Union Avenue. Thank you!
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January 2024 by Carrie Clark
Great store, chicken was freshly cooked. Excellent service.
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December 2023 by Keiaunna Doyle
Paid $30 for the food and flat soda it’s terrible tenders
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November 2023 by Jeffrey Cellini
Fill-up meal (chicken nuggets w/ mashed potatoes and corn) was not good…..took 10 minutes to get my meal…..would recommend to stay away from this
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November 2023 by Tabitha Humes
Management and employee customer service is terrible!!!!! I won’t be returning here again. I used to attend this KFC all the time and never experienced customer service like I have these last couple of times so I wouldn’t be returning.
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November 2023 by Lee Bates
Food was wrong cold and a waste of mo ey then they refused to give me a refund what a joke 0 stars don't waste your money
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September 2023 by Cameron Gates
Another Kentucky Fried fail, I spent over $20 on old, overly salty, legs and doughy nuggets. The whole ? pieces had sst for so long, the meat was saturated and discolored under the refried skin that had no crumbling pieces,ike they had been tumbled and turned for days. Out of hot sauce and sweet tea. Cold, hard biscuits with no butter. My soft drink melted the ice and was not bubbly. Memphis needs its very own fried chicken quality control inspector that does ghost inspections and brutal reviews. KFC/Memphis keeps getting it grossly wrong.
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September 2023 by Frances McNeil
The order was right. The food was good.
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September 2023 by donna white
Picked up a delivery order from this location 9/17/23. Every employee saw me but, no one came forward to help me. Nearly 15 minutes at the counter. The order was ready they just had to hand it to me. I won't be back. A truly terrible experience. I never blame the employees. Is there a manager? Do you get a paycheck? Do your job manager....manage!!!