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April 2024 by Timothy Rayford
The food was hot and the store was clean but they gave me the wrong fries
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March 2024 by Joyce Tutor
I will never step foot in this KFC again. I had a to go order. My Pepsi was flat, I left it there. I got two of the smash potato bowls, nasty, nasty, nasty!! I threw them away. My daughter-in-law's fries tasted like they were cooked in chemicals. This is a nasty and filthy KFC.
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February 2024 by Juan Goodman Jr (Cherokee)
Ever since the light skin girl with the tattoos left...I feel like the store run smoother and I get my chicken
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January 2024 by Carla L
I came on a lunch break at 4:15. I was told they are in the middle of a shift change, and it would take 20 minutes. Wow. Unbelievable , I have worked in the fast food business and have never heard of the such. Not good customer service. Then, after sitting for 7 or 8 minutes, I was told I needed to move because I was sitting on their timer. I wasn't going to move. There was someone behind me, so I wasn't going to get back in line behind someone else, and it didn't take 20 minutes, only about 10. The other weird thing was, I was asked not to pull up to the window, but wait until they tell me to come up. This happens a lot here that I heard from others, git a chance to experience first hand. Not sure what pressure management is putting on them on the wait time requirement, but manipulating the timer isn't helping them and is causing poor customer service if the time requirement is not realistic, maybe everyone needs to be honest and work out something that will benefit them and the customer. My daughter said it happened to her one night. They were asking everyone to park, and they would bring the order. It was awful. She waited almost 40 minutes for a 2pc combo. Really sad.The food was fresh and hot.. something went right.
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December 2023 by Julie L.
my chicken was RAWWWWW and COLD.I can't even begin to understand how they would even serve me a piece of chicken that was literally PINK and BLOODY and SOGGY on the inside. this place needs a health inspection ASAP
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December 2023 by The Insurance Lady
THIS PLACE WAS FILTHY AND AT 10:30 AM.... This location should be shut down asap for a deep cleaning.... The sad thing is that people were actually getting food for takeout..
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December 2023 by Eltonya Johnson
THIS PLACE IS FILTHY!!!! The employees were very kind and friendly but.... I didn't eat the food. Went in to use the restroom and no Ma'am. Why is this location still open? People actually eat here. I saw several people going on and out with food. I was very sad for them.....
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December 2023 by Tayy Chase
Got the mac and cheese wrap. The tortilla, mac and cheese, and the chicken are all old and dry.
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December 2023 by biancha celeste
Wish I could give 0 stars. Ordered pickup around 10 45pm the order said it was ready at 11 10pm but once we arrived they "didn't have any food" no chicken strips no bowls no chicken sandwiches a chicken restraunt with no chicken.
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October 2023 by Mary Armour
KFC like all the other restaurants has gone down over the years, customer service at the location on Summer Ave in the shopping center, the manager is totally ridiculous and rude, you couldn't get the order right, but you mad?
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October 2023 by Blan Cancino
There are barely any people there and somehow they manage to make you wait at least 30 minutes always. Just go to a different kfc, this one is not worth your time.
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October 2023 by mary allen
Worst chicken ever ordered spicy received original, chicken dry and old, biscuit like a rock,was too far to return but prices should match quality.
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September 2023 by Victoria Ruffin
Poor customer service, prices are to high & the food doesn't have the KFC taste any more.
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September 2023 by Ashley Odell
I went in for a cup of water and was still charged almost 3$
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September 2023 by Mary M.
Well I went back today same horrible service I ordered 8 piece nugget large sweet tea . Well they told me to pull up, well they forgot about me. Anyway I went inside they were extremely slow . I got there a little before 6 . I finally asked for a refund. I finally left at 6:25 pm . Below is the tea . I asked for a refund no receipt given . When I asked for corporate"s all of a sudden no receipt prints do not sure if I got my money back . So not sure if he charged me again.
