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March 2024 by Veronica Williams
I really hate to make a post like this but it’s so ridiculous when you go to drive-thru sit there 17 minutes and have to call inside to see if there open and then the girl replies “oh I have to see what’s wrong, so can I take your order. “ and additionally when I placed your an order for a #1and #3 , both spicy with a mash potato with one and slaw with the other, gets to the window , the girl with longggg braids just almost throws your food out the window AND THEN BOTH ORDERS ARE WRONG.. gets original both with a side of slaw …AND LORD THE FOOD WAS BAD.. never again for me KFC ON HACKS CROSS AND WINCHESTER in front of Kroger…Sad Sad just Sad only our peoples
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March 2024 by Jim McKay
Went by our local KFC ? and told that they were not taking orders.
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March 2024 by Tennessee E
The food is straight up trash, KFC is basically breaded bones and slivers of overpriced chicken with bad attitudes on the side. There's nothing redeemable about this place, in fact it's like this at most KFCs. Garbage food, people that get orders wrong regularly, and attitudes that are laughably bad.
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March 2024 by Trensetta100
Staff very rude to customers. They tell people they don't have a cook available they can go cook it there self. Poor people skills. Don't open if not staffed an respect elderly people. Treat like you want your family treated. Stay home if don't want to work.
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February 2024 by Vernon Brown
Horrible customer service. Drive thru closes at midnight, I showed up a hour before that with no response. I drive to the window to see if they was serving, in which an employee saw me but never came to the window. I heard her say “We don’t have it, keep rolling”. Very rude and unprofessional! 0/5!!!!
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February 2024 by James “Shamrock” Cooley
The food at the Riverdale location is good but the service is not good, the employees seem not to care.
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February 2024 by Tim Bishop
Ordered a Chicken Pot Pie and a Biscuit and took to work. When I opened it the Pot Pie was burnt and the biscuit was cold and hard. This was the worst food I have ever had from KFC. It looks like quality is not a concern for this location so I know not to go back. I actually cannot believe they would have put such a burnt pie in a box to sell.
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January 2024 by Rita P
Waited for fresh tenders for the manager to say I didn't order a drink. Ordered #7. Horrible experience. Just warning others to stay the hell away.Since management & stores really never fix or address these complaints. Only give a non relevant statement.
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January 2024 by Jazzy J
12/16/23 ordered to go Breast & wing dinner got home put in frig Sund. saw got leg & thighs small biscuit. return to store Asst. Mgr & Mgr refuse to refund or replace meal. i ask for call Store Mgr who called Told them replace meal. not receipt was given. Asst Mgr in error mistake me for someone else or lied said I had been there several times. i only been there 1 time today try get correct meal. when i got home biscuit was pinched broken off in crumbs & biscuit had raw dough inside. Poor quality highly disappointed. Not same KFC I have know for 65 yrs- now owned by YUMS. i will never go to KFC again. waste of money & gas. I will do complsint to corp office for refund plus cost of gas (2 trips).
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January 2024 by Doris Young
I ordered the 3pc combo I get to the window this lady says 29.60. I gave her my card thinking the charges were valid when I got my receipt it’s extra added charges. I asked for two 3 piece combos which was 11.29 x 2. It came with 2 sides. I didn’t ask for the GO Large, or a big box. They added extra charges to my receipt. I addressed the cashier she gave me all kinds of excuses. will be calling Corporate in the morning.Cashier: Geneson
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December 2023 by Ethan Shegog
They take too long to make your
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December 2023 by fairy Techmom
Very saucy and rude manager and staff, got my order wrong and insulted me on top of it. Over charged me and just walked away instead of sorting things out. First time in Memphis and a terrible experience.
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November 2023 by Z. Linguist
I didn't even order the last time they don't sell the hot wings they used to sell anymore. That was my only reason for going to KFC ever. I guess it's bye-bye for me.
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November 2023 by Big Snell
Awesome food and Great attitudes!
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November 2023 by Debra Bobo
Everything was great.Parking: Everything was great.