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December 2023 by Brian Worthen
I had Sarah throughout the process of financing a new car, she's been great! Easy to work with and responds in a timely manner whenever I have questions about anything! Thank you Sarah for all your help!
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October 2023 by camo king
NOT convenient or ideal place to have a business account!! Be prepared to give thumb print,mouth swab, hair follicle to get a CASHIERS check cashed.
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September 2023 by Tamia T.
Your white representatives are very rude. You guys need to find better representation for the company. They don't know how to follow simple directions.
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June 2023 by CJ
I have been with this bank for years and my favorite person there was Kawaan Taylor. She set the standard in superior customer service, however, she is no longer there. I will say this - Monique in the credit/debit card department is one of the rudest people I have ever dealt with in my entire life. You can tell when she answers the phone that she absolutely HATES her job. Her voice and tone is very condescending and you can tell that she does not like dealing with the public. Every time I've been transferred to her she has been very rude. I don't understand how KCCU can employ someone who is not customer friendly. I know that I am not the only one that feels this way because she has consistently been rude for YEARS! Do us all a favor and QUIT. We deserve better and you aren't it. Customer service goes a long way!
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March 2023 by Heather Hunter
I’ve been banking here with my family for over 20 years and just denied while trying to open an additional checking account to invest over 50k in this bank. It’s unfortunate that I’ll have to find a new bank to invest such a large sum of money when I’ve been working with this one so long.
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December 2022 by sherry avery
I've been with them since 2011 and I have never had a problem, their very friendly and professional.
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October 2022 by Cathie Hall
I cannot say enough of wonderful things about the ladies that work for Kimberly Clark. They are always ready to help you!! Thank you ladies... All of you do a GREAT job.. Cathie Hall
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September 2022 by Darren Johnson
Even though they reviewed the money for my check and can pay it to my account the don't release funds. Other banks usually release early I don't understand what the problem is and when I asked the lady was really rude and tried talking over me when I asked.
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September 2022 by User Of google
Started out rough, now wouldn't change a thing.
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January 2022 by Moe
I've been with this credit union for over 5 years and they have been professional and friendly. They treat us like we're part of the family and they have gone above and beyond the call of duty to help me out and protect my money when they didn't have to do it! I highly recommend this branch!
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December 2021 by Matt Britt
Would not recommend. Thought this would be a good credit union that could help me out but for the last 4 months it has been more than just aggravating. After all the paperwork and everything I signed, they ended up losing both of my car titles and want to say its my fault and they can't do anything to help. They want me to go jump thru hoops with the DMV to do their job. Not acceptable!
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July 2021 by Jeffrey Jackson
Everyone at KCCU is friendly and go beyond expectations for every issue you may have.I've been a member since 1979 and have always been treated with respect.Highly recommend.
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May 2021 by Kassidy Boyle
Very helpful and accommodating in helping me with my loan. Angela went over and above in assisting me.
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April 2021 by genesissportswear
I've been with this credit union for over 5 years and they have been professional and friendly. They treat us like we're part of the family and they have gone above and beyond the call of duty to help me out and protect my money when they didn't have to do it! I highly recommend this branch!
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April 2021 by Donald Blakley
Just wanted to let you lady's know I really appreciate you all. Sally Ann, Angela, Kawaan just to name a few have been very helpful and polite and I have nothing but great things to say about KCCU Thanks and keep doing what you do everyday.
