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April 2024 by Vincent D.
Great manager, mostly awesome and helpful staff (props to the meat department crew!), great selection, and fair prices. Definitely sign up for their Rewards program! Between saving on most items for just using the Rewards card, there are also digital coupons, and you can use your fuel points to save up to $1.00 a gallon (up to 35 gallons per fueling).
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October 2023 by Patrick B.
The need was for lunch, but first thing I was looking for was a basket to hold my groceries. Couldn't find one. Frustrating holding my groceries in my hands. Next was the hunt for two single rolls for my lunch. Assorted packages of 6-12 rolls was not an option. No one there to ask either, so I went to the self checkout and promptly checked out and left. The store was clean, aisles stocked very well. I'm looking to move to the area, hopefully these minor inconveniences can be rectified.
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August 2023 by Dana S.
This is my second favorite Kroger. The first being the one on Kirby. Can someone take the toilet pictures off when you see this Kroger on Yelp ? It is nasty to have to see. This Kroger is pretty well stocked for my needs. The self check outs are usually pretty quick too. I also use the pharmacy which is convenient.
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May 2023 by Gary Casteel
Website was no help in searching for specific produce items.
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December 2022 by Ally H.
My favorite Kroger in town! Always clean, stocked, friendly staff, great prices, and always a quick trip. This location is always busy but I've never had to wait. Produce is fresh and meat selection is awesome.
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November 2022 by James Weston
Plastic wrapper in your sliced items.. Not very professional.
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October 2022 by Annette D.
Right now I wish I could give negative stars. I placed a pick up order and scheduled a time slot to pick up. I've now been waiting an hour and a half. An hour and a half! They say they are short on staff and that's fair enough but when you let customers schedule on line, you should not make slots available unless you can fill an order within that time slot.
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March 2022 by Kevin W.
This Kroger seems to be cleaner and bigger than the surrounding Krogers. I was able to find all my items here.
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October 2021 by Davina Jones
Our nonprofit Couture Cares selected this location to purchase groceries for our kids cooking class. The store manager Mrs.Phyllis was awesome and very accommodating.
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September 2021 by John S.
The pharmacy is very slow and inefficient. I called in a prescription day before yesterday early in the morning. In that recorded message I was told the prescription would be ready at 1 pm. I was not able to go that day and it turned out I was not able to go yesterday because of my mother-in-law's funeral. I went today at 2:00 pm and it had not been filled. I was told it would be about 20 - 25 minutes and I could "go shop." Since I only came for the prescription I went home. I got another automated notification a few minutes ago that the prescription was ready. This was 45 minutes after it was supposed to be ready on top of the the additional 20 -25 minutes. I don't believe they actually start work on any of the prescriptions until you show up to pick it up - no matter when it was called in. Workers are slow and do not seem to really know what is going on in the pharmacy.
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August 2021 by Janice R.
First time using Quick Pick & it was awful. I was there twice for pick up but no groceries. Apparently the customer is to determine if THEIR automated text system is telling me the correct time. "No mamam, we didn't mess up, you can't believe corporate texts, your order is still the delayed time slot. Then I needed to reschedule which was another long boring fire drill. Finally cancelled my order the next day after being unable to reschedule!!!Avoiding Kroger in the future after this episode of of shopping convenience & total lack of basic human courtesy. Customer convenience....NOT.
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April 2021 by Kim Nash
enormous variety of everything, incl. vegan food. I love woo-hoo's!
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December 2020 by Kevin K.
I've tried the Kroger on Union. I've tried the Kroger on Cleveland. I've tried the Kroger in Poplar Plaza. All inefficient, all barely stocked, all rude employees (as a collective whole, given that there are always a few great people and bright spots in any not great situation). However, I was further out east yesterday, and I think I might have found a new Kroger to go to, even if out of the way. The shelves were mostly stocked, though this seems to be a Memphis-wide thing, and I'm not even talking about big COVID, everyone freak out and stock up products; I'm talking about basic things. Nonetheless, they were more shelved than any other store I've tried in the city. The employees were extremely polite, even saying hello within the store when they walk past - who would've thought? Efficient checkout lines - check. Clean store - check. Helpful staff - check. Able to get in and out - check. It's so nice. It took me 10 years to find - and I hope it's not a one-time thing or fluke - but I will be going back.
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October 2020 by Tiffany Davis-Smith
You guys need to get a security guard like the other Krogers. I was confronted by a man right by the entrance who exposed himself, urinated, and yelled obscenities today just after 2 pm.
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September 2020 by Alishea Lewis Lutts
I ordered a cake online for a co-workers birthday. I go to pick it up and it's nothing like the cake I ordered. Why have the option to make cakes if it's not going to be the one you ordered? I'm so disappointed!! Thanks for ruining their birthday cake.
