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October 2025 by Dee
Never had an issue inside the pharmacy. It does sometimes take a couple of days to fill a prescription. But that can also be the insurance or a provider issue.
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October 2024 by Thomas Russ
Amber is great. I have a newborn and she was very helpful. She went above and beyond with a question and I had, and I just felt confident and comfortable in her answers.
I tried a new product she recommended and I can see immediate results. I’m happy and little one is happy with her resinol.
Thanks Amber and pharmacy staff.
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August 2024 by Dominique S
Very attentive and the ladies are so nice and welcoming! If I have any question while speaking to them over the phone they never make me feel rushed. Happy with their service.
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July 2024 by Samson O
The pharmacy is just an arm of the sick Kroger body. If only "Make Kroger Great Again" were a real thing. The good old days of Kroger died out when stockholder profits took priority over customer satisfaction and employee consideration. No more competition from other or smaller pharmacies means no more high standards and no more low prices. Wal-Mart is not the answer but Wal-Mart has better prices and service.
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July 2024 by marcus cox
Rude attendants over the phone. Needed explanation for something and the lady just hung up on me.
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August 2023 by Troy Martin
I have seen a few bad reviews for this pharmacy & I think they are not fair to the ladies that are running it now!! Amber (pharmacist) Ashley (tech) Jenny (pharmacist) we’re very helpful very professional & most of all VERY PATIENT with me & all my calls & ?’s. I needed a med that my normal pharmacy has been out of for 6 weeks (at least that’s what I was told..???) & Amber,Jenny,Ashley went above & beyond to make sure that I got my meds!!! It couldn’t have gone any better than how they handled the situation for me!!! I will use them again & hope that you (the public) will give them the chance to treat you the same!! THANK YOU VERY MUCH to you 3 ladies!!!
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August 2023 by Joshua Thomas
Visit for Customers at Cashier. Buy my own Personal Stuff
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June 2023 by MAMA KNOWS
Kroger pharmacy is always patient with me. Rebecca and some of the other pharmacists know your illnesses and will go out of the way to make sure they get your medicine! Very patient too, but I wish they would get her more help, so they are not so overworked.
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April 2023 by Alicia D.
I'm trying to understand the logic of having multiple customers in line at self checkout only to have an employee stand there as individuals load, scan, bag, then load their groceries into the cart....only to have the customer have to yet again load their groceries into their car. Instead of having someone babysit the self check out, can't we have someone actually check out groceries? For people who have back issues or mobility issues I find this particularly upsetting. I had an employee tell me today at self check out that I could use the self check out that had a moving belt, but I have had glass containers break on that before as they roll down. The employee's response was I could just walk down each grocery item after I scan them and bag them as I go. That's just a little too much cardio for me, plus I have the gym for that. I'm just trying to get some groceries here...This is a flawed system. Bottom line: if it is 6 AM and you have about five to seven customers with full carts ready to check out, just get behind the counter and check them out. Don't babysit the self check out. It looks rude and portrays the individual in question as lazy. It's not like they were slammed, and if customers have a cart full of groceries in particular, they deserve to be checked out in the traditional way. Come on, Kroger.
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January 2023 by Kathy Culver
Trinity location is the 2nd worst pharmacy in Cordova. Only CVS is worse.
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November 2022 by Bob Mason
The customer service is almost nonexistent! Took over 15 minutes to purchase 3 items in automated checkout line. The machine keep asking for assistance/Kroger employee. Unacceptable!!!
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October 2022 by Norman R Parker
I've been using them for 20+ years. I've never had a problem and they are always happy to answer questions. As with everywhere, they are spread a bit thin of late, but I always get what I need. Thanks!
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October 2022 by Blake W.
This place used to be great. Terrible management lately. Always out of carts, CARTS! What the hell is that? My wife has been twice in two days and there have been no carts therefore she can only grab a few items she's able to hold. From a business point of view, if I was a manager, this would not happen, if people don't have carts they aren't going to spend a cart full of foods worth money, YOU'RE LOSING MONEY!! We have decided to start shopping at the Germantown location. Just a little word to the wise.
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April 2022 by N. Parker
I've been using them for 20+ years. I've never had a problem and they are always happy to answer questions. As with everywhere, they are spread a bit thin of late, but I always get what I need. Thanks!
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December 2021 by Saneela T.
Alissa told us our whole prescription was ready for pick up, so I came over picked it up, and then noticed one vital prescription was missing from our order. I called again to ask about the missing prescription, and the same woman, Alissa, said, “oh, looks like we have that prescription, so you wanna come again and pick it up.” Like it was no big deal. We didn’t even receive an apology. She was so passive about completely misinforming my family and I. We are in the middle of a pandemic. This is not okay. A lot of people take time out of their busy schedules to pick up vital medication. She could have at least given even a small “sorry about that.” But nothing. Very disappointing.
