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February 2024 by Jacquelyn Martin-Elliott
This is my favorite store to shop plus live close
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February 2024 by Bridgette Mitchell
Supervisor Cherry needs more training! She’s very rude and unprofessional! If something is listed at a certain price, there is supposed to be a price override. Then Kroger fix the pricing on the shelf. Not take the item and try to be unprofessional, laughing as if the customer is wrong!
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January 2024 by Chris Pierce
I had an hvac system stolen from my house today and the track showed it at this Kroger. We requested the footage of the parking lot and was denied it by the manager Mr. Easley. Instead of helping to catch these thieves he tells us to submit a request through an email and they would get back to us days later. Insane! To me that’s harboring fugitives. We just needed to confirm the vehicle we have on camera is still the same vehicle. Do better Memphis and Kroger!!
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January 2024 by Martel Lamar
Y’all need to check security. Dude said they were closed at 8:45. That’s bad business.
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January 2024 by Andrea Salguero
TERRIBLE customer service. But then again 75% of Memphis has terrible customer service with employees with horrible attitudes and manners. I literally get surprised when I get good customer service anywhere in Memphis which is sad because that should be the norm.
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January 2024 by Kay Bates
The whole experience today was horrible homeless people sleeping outside in front of the building and inside soon as you walk in blocking the basket area then this location only had one handicap basket and it’s a lady that hogs its everyday and they allow her too I forgot she does that so when I arrived today I saw her sitting outside on the handicap cart with it filled to capacity full of items that she was selling and she does this everyday!!! I asked if they could let me use it because I can’t walk far I’m a stroke patient but was denied access because I was told that she comes in every morning and holds the cart and at night she charges it up for the next day I couldn’t believe they allow this the homeless people camping out was one thing the lady hogging the only handicap cart was another thing but what took the cake was when I got to the line the order lady at the register had the nastiest attitude and was complaining and complaining rude told me she couldn’t answer any questions what kind of customer service is that especially at 9 in the morning. The manager here is pathetic looking at all the other reviews posted
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January 2024 by Candace House
Great atmosphere for shopping. I usually go here mainly because I feel safe. They do have good quality fresh food and very clean. Very good reasons for me to always come back.
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January 2024 by Leah Unfeigned
This particular Kroger is in close proximity to my home which is why I shop there. It usually has a good stock. However, SOME of the workers are highly unprofessional with bad attitudes. Also, they often open a few lines though the store is crowded leading to ridiculous wait times to check out. Lines literally stretch down grocery aisles. Three stars for having a good stock and selection most of the time but negative two stars for the unprofessional staff and ridiculous wait times.
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January 2024 by Van Phillips
If the bathrooms were clean it might be a 4 or 5.
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January 2024 by Kryotix “This Is It” Gaming
The manager doesn't know what he's doing.
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January 2024 by Kenneth Schildt
A bit crowded. Aisles are blocked with restocking when I'm there just before noon. Sketchy part of town. The Union Ave store is better but has awful parking. The Kroger in Poplar Plaza to the east of Midtown is easier overall.
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January 2024 by John Young
No long line's . Yea !!!!!
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January 2024 by Mike Brown
Can't buy groceries here if you wanted to. Checkout lanes run down the aisles while self checkout is available. The attendant was turning customers away from self checkout for having greater than 10 items.
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January 2024 by Steve Evers
Its a Supermarket, need I say more?
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December 2023 by Vanessa Francis
Seldom has items I'm looking for or wanted.
