Kroger is a one-stop shop offering thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs, with great prices. Many customers love Kroger and trust the store, praising its fresh groceries, great customer service, and easy checkout process with easy-to-use coupons. The store is often described as clean, with specific locations noted for being consistently well-kept. However, several reviews highlight significant recurring issues. The main criticism concerns the restrooms, which are frequently reported as not clean, dirty, and in poor condition, with problems like writing on the walls and cracked mirrors. Customers express strong dissatisfaction with this. Additionally, some note that checkout times can be horrible, with long lines and too few registers open despite available management, leading to a poor experience. There is also praise for specific pharmacy staff described as a blessing, very nice, and professional for their helpful service.
Great store to shop but you have to download the app to earn points, clip coupons, and prep for your shopping trip. Fresh meat always. Stays stocked mostly.
August 2024
Why isnt this one like the VERY nice stores on Poplar and Germantown- makes you really wonder about demographics..?
April 2024
The Store is Clean.... Groceries are FRESH????... BUT I DIDN'T GIVE A FIVE STAR.... Because most of the time the Restrooms are HARDLY EVER CLEAN ? I HATE DIRTY RESTROOMS!
