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February 2024 by R B (SilverB)
Clean, well stocked, fresh produce,it’s all Kroger, you really shouldn’t expect less at a Kroger
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December 2023 by Shannon
I have had good experiences. Clean,friendly, and always clean.
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October 2023 by MisVietnam ASMR
Today my birthday, bough a huge ballon , went home ,the air from ballon is 50% out, it’s so annoy, so expensive and bad quality, can even have a ballon last for hour, and this is the second time it happen like that ,this is not fair, ridiculous!!!!!!!
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September 2023 by Will S
Security sitting in the same spot over 2 hours without moving. Labor Day 1:30pm do your job protect the customers drive around at least.
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July 2023 by Mo Bayou
The store was fully stocked, and all sales items (except peaches) were available.
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July 2023 by Christopher Nolan
Francis deserves a raise. Things seemed to get a little hectic at the self check out. She remained calm and was empathetic. There seems to be an issue with some of the alcoholic beverages scanning which calls a slight back up in the line. Francis understood the issue and had a sense of urgency with making sure everyone gets kicked out properly. She is a great employee.
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July 2023 by E A
Went to the deli counter and couldn’t believe the number of flies swarming around the deli slicing equipment and other areas. There were 7-10 flies lined up on the counter at any give time. I’m not embellishing. It was as bad a wet market. This is unacceptable and management should immediately rectify it. I refused the order the lady made for me.
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July 2023 by Shakeila Banks
Frances for the self checkout area, is a rockstar. There seems to have been a system issue where a few of the self scanning registers were stuck. She worked quickly to resolve the issue and make sure everyone was taken care of. Frances is a shining example of why I continue to make this store my first choice.
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July 2023 by Samson O
Paying extra for good service only works when the service is good. Otherwise the total experience becomes a rip off. This Kroger used to provide one of the best shopping experiences in Cordova but now the workers and services are consistently below standards. The customer service center closes at arbitrary times and self checkout is increasingly a hassle. Expiration dates mean nothing because refrigerated and frozen goods are routinely left out to thaw before being refrozen. I refuse to buy a 10-pound bag of one large chunk of refrozen chicken breast. Other locations can have more varied selections but here they mostly stock Kroger brand products. The service and product quality just dosen't match the prices. The Dexter location is right down the street.
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July 2023 by Joe Dinardo
Customer service counter needs to replace the help with someone that likes their job and doesn't judge people by the color of their skin.
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June 2023 by H M
Called a specific department and asked if they had product in stock, they informed me that they don't. I asked when they get the product in stock, the reply I got was "I don't know". I have asked multiple employees here when they get the product in stock and am always told "I don't know". They don't ever offer to go ask someone and find out, either.
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April 2023 by Alicia D.
I'm trying to understand the logic of having multiple customers in line at self checkout only to have an employee stand there as individuals load, scan, bag, then load their groceries into the cart....only to have the customer have to yet again load their groceries into their car. Instead of having someone babysit the self check out, can't we have someone actually check out groceries? For people who have back issues or mobility issues I find this particularly upsetting. I had an employee tell me today at self check out that I could use the self check out that had a moving belt, but I have had glass containers break on that before as they roll down. The employee's response was I could just walk down each grocery item after I scan them and bag them as I go. That's just a little too much cardio for me, plus I have the gym for that. I'm just trying to get some groceries here...This is a flawed system. Bottom line: if it is 6 AM and you have about five to seven customers with full carts ready to check out, just get behind the counter and check them out. Don't babysit the self check out. It looks rude and portrays the individual in question as lazy. It's not like they were slammed, and if customers have a cart full of groceries in particular, they deserve to be checked out in the traditional way. Come on, Kroger.
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April 2023 by Qwin Howard
I'm not going to lie. This location is highly recommended for me. I don't like the other locations because I don't feel comfortable with others. This location is clean, fresh, has the best employees, and services the carts are never empty and well organized. Plus, there is not much trash or debree all around the parking lot. I love it. This location is #1 on my list.
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February 2023 by Incognito Account
I used to work at this place when I was a teenager. I'm in my 30s and I still hate this place. I try not to come here at all but when I do, I get goosebumps.
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December 2022 by April Jarrett
Came by here yesterday and they wouldn't allow anyone to shop. I understand you're closing early due to the holidays, but it was 25 mins until 6! That's ridiculous! I've NEVER seen a black manager standing at the door telling people we're closed 25 mins early....like is that how you run the business? Totally unacceptable!
