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February 2024 by Lucero Street
Do not stop in this place if you do not have an ID from this city to buy a Wine or a Beer, they will not sell them to you even if you are over 50 years old and have expired products, especially dairy or yogurt expired products.
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February 2024 by Bill Neeley
Very busy, employees are nice
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February 2024 by Laura Lucchesi-wright
I went this afternoon & they had so much in stock! Very impressed! I had to ask some employees where things were as i usually go to truce rd which i went there this a m & they had very little of what i went after! i called from my phone to ask for help finding things when i didnt see an employee but regardless i got all i went after @ mendenhall location! Everyone was very friendly & helpful!! Definitely will go back!!
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February 2024 by Debisree Ray
It was the chilly weekend evening, and the Kroger was not much crowded. The vegetable section was almost empty. Maybe people took everything because of ongoing winter advisory season. The bread section was a little better. The fresh fish and seafood section was closed. Otherwise, everything was fine and usual. Kroger is actually my staple for regular grocery. And this is just another location.
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February 2024 by Kesh N
I know there is bad weather but why would you all decide to close at 5pm when most of the world gets off work??? I don’t understand this. Maybe 630 at least.
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January 2024 by Thomas King
WHAT AN EXCEPTIONAL AND OUT OF THE BOX NEW YEAR'S DAY MEAL EXPERIENCE USING KROGER ONLY PRODUCTS! Actually went to 3 different stores on NYE but it was so worth it.
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December 2023 by Treyonda Wilkins
Today trip was horrible I saw a sign say buy one get one free with chicken breast I put all my stuff up there and Barbbie or what ever her name was so ugly to me because they wrang up the chicken breast wrong she did the lower one before the high one and was mad at me I just put it up there and she really stop her line calling everyone over so I can't get the chicken breast for free .. like she said SHE TALKING ABOUT BUY ONE GET ONE FREE wHY WOULD I LIE ABOUT THAT . So at the end I didn't even get it because of how ugly she was to me . I'll never go to her line again‼️‼️ DO BETTER WITH HOW YALL ACT WITH PEOPLE .
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December 2023 by Kevin Reynolds
I Have been a customer of Krogers for years but recently I realized Kroger has no respect or respect their customers issues. The customer service department is HORRIBLE ESPECIALLY XAVIER WHO REFUSED TO LET ME SPEAK TO A SUPERVISOR OR MANAGER TO SOLVE MY ISSUE. JAN THE MANAGER AT THE SOUTH MENDENHALL LOCATION IN MEMPHIS WAS SUPPOSE TO GET MY ISSUE TO SOMEONE TO HELP ME OUT. MY ISSUE IS I SPENT 2000 DOLLARS ON NIKE GIFT CARDS OUT OF KROGER ALMOST 3 WEEKS AGO AND THE NIKE CARDS ARE NOT ANY GOOD AT ALL THE 4 DIGIT CODE ON THE BACK SHOULD BE 6 DIGITS. I REACHED OUT TO NIKE THEY SAID SINCE IT WAS A 3RD PARTY PURCHASE TO REACH OUT TO KROGER AND KROGER HAD DONE NOTHING TO ASSIST ME AT ALL TO THE POINT I HAVE REACHED OUT FOR LEGAL REPRESENTATION I DO NOT HAVE 2K TO GIVE TO A BILLION DOLLAR COMPANY LIKE KROGER. SO I ENCOURAGE PEOPLE NOT TO SHOP AT KROGER OR PURCHASE ANY GIFTCARDS FROM THERE BUSINESS BECAUSE THEY ARE FRAUDULENT AND HAVE NO CONCERN ABOUT CUSTOMERS PROBLEMS THAT IS CAUSED BY KROGER NEGLIGENT BEHAVIOR.
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December 2023 by Katie Linton
It’s gross how often the food is expired or shows sign that temperature was not maintained safely. For your health, I would advise shopping elsewhere.
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November 2023 by LaShae McConnell
Was in here at 7:12 near the front and I see two employees talking and pointing at me. Next time I see both of them (which is rn in the hair products aisle) the employee who was working at the check out counters 7 and 9. I’m not trying to accuse people but the one who was working 7 it looked like he took my picture without my consent. I want something done about it cause anyone else idk how they would’ve reacted smh.
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November 2023 by H A
1st review was 2020…3 years later and nothing has changed. Oh, wait..they have more pickup spots. The service is still horrible. I’m not sure who the manager is but they feel as though they don’t have to speak to customers when you request them. The little pregnant girl that works in pickup is horrible. She has the worst attitude. They still take forever to bring your items out IF you even get your order. If I have 10 items, and you call me and say my order is only half done so wait to come, then I call back an hour and 15 minutes later, why are you saying my order is still only half done and can’t give me an estimate as to when it will be?? That is insane. This is the 2nd time in a month I’ve had to cancel a pickup order from this location. Another reviewer said it best, that they couldn’t believe it’s now better to pickup at Walmart than Kroger and I feel the same way. Even though Kroger is much more expensive than Walmart , I used to choose Kroger because of reliability and convenience. That’s no longer the case. I will drive a bit further for Walmart now.****Worst location for grocery pickup in the entire city. They are super slow (30 mins +) & have only 5 spots dedicated to pickup.
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October 2023 by Hide N Watch
Seriously nasty at the back door, inside wasn't much better. Be thankful you can't smell pictures.
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September 2023 by Karma's Always Late
I will never go back to this Kroger. The few remaining employees are rude and unhelpful. The store always seems to have large pallets blocking the aisles, and foods that are supposed to be refrigerated or frozen sit out for hours. We’ve had to throw out several packages of frozen turkey burgers that were clearly rotten, and we’ve stopped buying ice cream because it’s often melted and refrozen. Large areas of the floor are frequently wet in the evening as a worker rides a machine in between shoppers and drags a mop behind him. Actual cashiers don’t seem to exist anymore and the self checkout machines malfunction regularly. My impression is that all Kroger stores have gotten worse, but the Sanderlin location is particularly bad. I never thought I’d see the day when it was more pleasant to buy my groceries at a Walmart than a Kroger store.
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August 2023 by Jerri Wheeler
Only place I can find Resees plant based peanut butter cups.
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March 2023 by Charlie and mom
The people that work here are nice but the quality of food is despicable. Ice cream that has melted and refrozen, cheese that has molded in the shelves. I try not to come here but such is life ?
