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February 2024 by robert264 ynclan264
I really love this store. Plenty of help and the produce is always nice and fresh.
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February 2024 by Asina Marelle
They don’t close at 11pm they close at 10:49pm
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February 2024 by Corina Mayo
Always been one of my favorite grocery stores.Prices are good and they have great produce.
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February 2024 by Mufosta
Can this location just close already so we can get a decent grocery store on this side of the city? Random store hours, crazy checkout lines, never has product in stock. What else is there to say?
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February 2024 by shawn loden
8 p.m. No checkouts open. Only One self checkout that accepts cash! Piss poor Management! Just pathetic.
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February 2024 by Theresa Kriz
I’ve shopped at this Kroger for 16 years. . Very fond of a few employees, that have stood the stand of time. Store is always clean. Shopping carts are always available. I know the store by heart. My husband rarely goes to store for me. He likes Germantown Kroger. I don’t.
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December 2023 by SEEK BS
They have employees following customers through out the store with walkie talkies. They only harass ?? skin people and let others shop in peace. I will never spend another dime at this location.
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November 2023 by Lex B
DO NOT SHOP AT THIS LOCATION ONE OF WORST KROGER NEED TO BE SHUT DOWN. Nothing but one line open. All selfscan no help on the floor. Produce section closed and out of stock . Bad rotten fruits and vegetables . Associates is very rude. Take business somewhere else because this Kroger not it
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September 2023 by Passionflower Common
Worst Kroger in this area. It's a shame how a store that was great 10 to 15 years ago has fallen so badly. It's right here at Germantown, but horrible. The self check outs don't work and there are very few open lanes and when they are the lines are spread down the aisles. It's another representation of how this area has deteriorated
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July 2023 by Dee Dee Foodie4life
Krogers' night time was absolutely HORRIBLE, DISRESPECTFUL, DEGRADING to the seniors and disabled. There were only self check outlines available, and the STAFF WAS INCOMPETENT!!! If a senior doesn't know how to find and read the bar code or can't see the barcode ,your staff should help!!! The staff was clearly bothered by having to perform their jobs. Not one line open with a checker!!! Terrible practice.
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July 2023 by Emmanuel Smith
1st off the ladies in the deli area have gotten beyond lazy. They only fry few pieces at a time then they want cook anymore until they feel like it. Very rude and unprofessional and inexcusable.If it was a negative star rating I would choose that one. I was in self check last Sunday and I was buying beer and of course I need a iD check. The lady who working self check was talking to a co worker unfocus on the customer so I waited until they got done jus to be nice. She looked at me and I said excuse me can I get a id check. She looked at my father and myself like we was about to still her wallet. She walked lethargically over to us took my id scanned it rolled her eyes at us and walked off. My father and I was left dumbfounded trying to figure out what we did wrong. I’m unsure what her name is but a medium build light skin kind of high yellow she wears glasses and had a long burgundy braided ponytail. If you’re in the area and you see her working in self check. Plz leave the store an jus go to the one on Germantown customer service of that one person made my whole shopping experience god awful
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July 2023 by Calendria Steward
7/18 at around 430pm I visited this Kroger on Hackscross and Winchester only because it is in route to my girls school, and oh what an experience. I went in and grabbed 7 items totaled. Once i made it to the front of self checkout line i was greeted with complete rude behavior from the woman over self checkout. She stated that I had way too many items to check myself out I would have to start over at a regular register and wait in line for a cashier. Being that I am a fellow employee of Kroger I asked her 'Ma'am why cant I check myself out being that I only have 7 items" at this point she proceeded to become belligerent saying she is not about to go back and forth with me I would have to either go to lanes 12 or 14 if I would like to checkout. Although I adhered to her request only because I knew I would never visit the store again. I noticed that there was in fact a couple at self checkout with way more than. 7 items as well as the gentleman behind me who she didn't express the same information to. I sure hate it if I was a secret shopper because this store would have failed tremendously however due to the nature of this visit I will be taking this further than just a Google review. I wouldn't suggest this Kroger to any of my friends and family by far.
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July 2023 by Emmaculate Nyongesa
My first time writing a review, I just walked out this Kroger because I wanted three pieces of chicken from the deli, the lady working in the deli told me if i don’t buy an 8 piece she will not give me any chicken,The pan was full of chicken too…...guess what KFC is in the same parking lot….. I will never go back to this location.
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July 2023 by Venus Kincaid
My first time in a Kroger. They have pretty good prices and deals. The store was fairly stocked. The cashier however, was completely lazy, unhelpful, and rude. I want the sale price on the soda, but of course you have to have the app and download the coupon. I attempted to go to customer service before getting in line but they were closed. I asked the cashier how I get a card, she told me I had to come back tomorrow when they’re open. Another employee said you have some in your drawer. The cashier pulled it out, she knew they were there. A few different employees helped me take care of getting the app/coupon. The cashier only helped begrudgingly, she made it known she wasn’t interested in doing anything extra. I was able to get the sale price($2.50 off each 6-pack). I said thank you, have a great night; to which the cashier said NOTHING!! So rude. If not for her, it would have been a 5-star rating.
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July 2023 by Mo Bayou
Lots of parking near the front door. There were several cashiers on site and the self checkout lanes were open. Advertised items were available.