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December 2023 by Michael Gray
Always have liked the concept of Lifesigns but most recent visit was 4 plus weeks ago and still have not received any results. Originally told two weeks for results. Have called at least twice & left messages. Also, I am most disappointed that the patient portal changed too no longer have the baseline lab info and now it is no longer available, which was a great way to as access results. This is not the first time I have had to beg for my results. Further makes me question the whole process. It will be hard for me to return or recommend Life Signs in the future.
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December 2023 by FJ BRivers
This is my 2nd or 3rd year in a row with this bad experience with Lifesigns. They never send the results of your physical until months later after constant begging and voicemails. This year, after my physical, they called in a prescription for me. The only reason I knew that is because the pharmacy called me asking me to come pick it up. Nobody from Lifesigns called me to tell me a prescription was called in and why until 2 weeks later. I literally had to look up the person who prescribed the medication and what it was for to figure out what was going on. Finally, 2 weeks later when someone from Lifesigns called me and told me about my condition, they said they were referring me to a specialist and to call the specialist after 2 weeks if they haven’t called me. I called the specialist and was told Lifesigns never sent the referral and bloodwork. Since then, I’ve been calling Lifesigns constantly and leaving voicemails asking them for the results of my physical and the referral and just a call back. Nobody returns my calls. I have a condition that I need to follow up on getting treatment for but can’t get my results nor the referral nor a simple return call. They used to be good but not anymore. That’s my opinion from recent experiences.
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November 2023 by Susan McColpin
This year was my 4th visit to Lifesigns. The doctors and staff are awesome. I recommend them to everyone. When I had a problem they took care of that immediately. Thank you Lifesigns!
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November 2023 by Kelli Hay
My experience during the visit was fine. It was efficient and seemed thorough. Some employees were definitely more friendly than others but the idea is to move as many people through the testing as possible so part of me just felt like a number. My reason for only 2 stars is because I was specifically told (after asking) my blood work would be back a week later. The doctor also wanted to refer me to a specialist and said someone would call me with that information. Two weeks later, no blood work and no phone call with referral. I’ve called at least 3 times and left voicemails. If I do get anyone on the phone, I just get transferred to another voicemail. What good is a physical if I can’t get results?
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September 2023 by Shea Johnson
I used to love going to have my yearly exams here. The doctor seem to rush through the scans not thoroughly checking all that was once checked. I have a major problem with this being that I pay almost $800 out of pocket every time I visit. Dr Robinson was the best and took his time with every exam. This will be my last visit with life signs.
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September 2023 by Shawandra J.
The quality of care has declined since I started going in 2017. The preventative physical exam is rushed and isn't explained anymore. The Dr just rush in and rushed out. I'm a self pay customer so I invest a lot into my healthcare and once trusted lifesigns to be a quality health provider. I was very disappointed on my visit today and don't think I'll be going back.
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August 2023 by Sheila Cole
Update: A couple of hours after I posted this review I received a phone call from Lifesigns. Once again they were making me an appointment without any information about results. I had to call the imaging center myself to get my results. Also, I asked the person that called to have the nurse call me but I have yet to hear from anyone at the nurses station. That has now been a week. I have made an appointment with another Drs office to establish care. Will NOT return to Lifesigns.I had an appointment in May, 2023. After a month and a half I received a call to let me know that they had set up appointments with other physicians for my follow up care. However, I had never received any results from my initial tests. I told the lady that called me that I had not received any results and her response was "that is not my department" The next day I received my results via email. I had to change every appointment they made for me because they did not ask about my schedule before making the appointments. Now that I have had two of those follow up appointments I have yet to get any results from those. I have left 4 messages with the nurse to call me back but have yet to get a call back. All of this is very disappointing. I had hoped this would be a good experience since they "do it all" at this location. I will have my records sent to my new Dr and will not be returning to Lifesigns.
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August 2023 by Jamie Hamlett
My husband and I have been coming to lifesigns for 3 years now and our experience is always wonderful. Maggie was my Dr this time, and she was the absolute best and took her time with me regardless of having a busy schedule. The whole staff is amazing and friendly.
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August 2023 by Yosoye Oguntunde
It will be nice to have someone with good interpersonal skills to be your first point of contact with patients and not someone who snaps at people.
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June 2023 by shiva ram
It’s been six weeks still didn’t get my blood work results. Called 6 times and no response from anyone yet. This has been pain to get your results and have follow up. Experience during annual checkups was good though.
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June 2023 by prettymama114
This place is AMAZINGLY EFFICIENT. Everyone was so sweet and professional…I’ve never experienced a medical facility like this. One stop shop…fast, thorough and completely affordable. I will be back every year for my physical.
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June 2023 by Terry Frasure
Really a quick and easy way to get all of these procedures done at once. I am happy with the fast service and attention to detail from the staff.
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May 2023 by Teknika Parker
Today was my 1st time going, and I loved it. Everyone was very nice and professional. I didn't wait long at all. It was one test after another. I recommend this place.
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May 2023 by Cindy Appel
I love going to Lifesigns to get my physical. They are so organized and the staff are so friendly. Dr. Robinson is the best!! He takes the time to listen to you and explains everything to you. The ladies at the front desk are so pleasant and all the nurses are so nice and if you don't like to get blood work Ashley is the best! You don't feel the needle it all all.
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May 2023 by Ben Hubbard
I have been going to Lifesigns for many years for my yearly physical. Dr. Caldwell has been my physician since the beginning and always does a great job explaining everything and is always very kind. They seem to be well staffed as I have never had to wait long to be seen. Highly recommend.
