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November 2023 by Content and Company
Service desk and mechanics were helpful and efficient in fixing our vehicle quickly and getting us back on the road. We did push back on the initial parts estimate which seemed more than anticipated. We appreciate their service!
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November 2023 by Natalie Boyatt
I absolutely love this place! I live downtown where there is constant construction so I’m always getting nails in my tires. They always take such amazing service of my tires! One tire was giving me trouble and they worked to correct until it was fixed! Perfection- wish every customer experience was this excellent!
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November 2023 by Dorothy Long
The best place to get your car serviced! By far the only spot I would go to repair my car. Kind service, honest prices, and customer loyalty. So rare to find these days
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September 2023 by Aleen Kiledjian
Bringing my car here has been one of the biggest regrets of my life. In preparation for a long road trip, I decided to bring my car here for a quick inspection. They advised replacing my brake pads, and I agreed, wanting to prioritize safety. Little did I know that this decision would put my life at serious risk. Just 24 hours later, while driving on the highway, the rear brake pad completely broke off, it was so terrifying. The auto shop I had to tow my car to was so shocked at the shoddy brake job they had done. The parts were improperly installed, forcefully pushed together, and not even bolted on correctly. I’m realizing now that my brake pads didn't even need replacing, and they totally ripped me off. It's one thing to try and make a quick buck, but jeopardizing someone's safety is unforgivable.This establishment's utter lack of professionalism and disregard for safety is beyond appalling. Their attempt to make a quick profit at the expense of someone's life is unconscionable. The supervisor, Will Guimarin, and manager, Mike, displayed a shocking lack of customer service skills after the incident, making this experience all the more infuriating.Words cannot adequately convey the extent of my anger and disappointment. I implore you to take this warning seriously and refrain from ever bringing your car to this place.
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September 2023 by Qingfei Pan
Absolutely 5 stars!!! My car had an issue of oil leak and was down on my way home. Meineke performed a comprehensive inspection of the engine and quickly figured out the reason of oil leak. They fixed it same day at a very reasonable price. I do like their ways to carry out the business. They always ask for my approval before they proceed to the next.Services: General repairs & maintenance
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September 2023 by Walker Henderson
My son just moved to Memphis from Atlanta to attend law school. After only 4 weeks in Memphis his car started running hot. Not knowing where to go he took it to Meineke on Union. Would have been easy to take advantage of a young man from out of town. Not the case here. Staff treated him well and were honest. They replaced his water pump for a reasonable price and out the door for the quoted price. My son has found his mechanic in Memphis! As a dad, it is nice to know there are still honest businesses out there.
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September 2023 by Aleen K.
Bringing my car here has been one of the biggest regrets of my life. In preparation for a long road trip, I decided to bring my car here for a quick inspection. They advised replacing my brake pads, and I agreed, wanting to prioritize safety. Little did I know that this decision would put my life at serious risk. Just 24 hours later, while driving on the highway, the rear brake pad completely broke off, it was so terrifying. The auto shop I had to tow my car to was so shocked at the shoddy brake job they had done. The parts were improperly installed, forcefully pushed together, and not even bolted on correctly. I'm realizing now that my brake pads didn't even need replacing, and they totally ripped me off. It's one thing to try and make a quick buck, but jeopardizing someone's safety is unforgivable. This establishment's utter lack of professionalism and disregard for safety is beyond appalling. Their attempt to make a quick profit at the expense of someone's life is unconscionable. The supervisor, Will Guimarin, and manager, Mike, displayed a shocking lack of customer service skills, making this experience all the more infuriating. Words cannot adequately convey the extent of my anger and disappointment. I implore you to take this warning seriously and refrain from ever bringing your car to this place.
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September 2023 by Jalyn Lynch
From the very moment I got there to the end I was greeted by the Store Manager Mike and he took very good care of me the entire visit. He was reassuring the entire way & he made it a smooth transition with everything. His team is dependable and reliable and the work place harmony definitely exists in that place its evident. I got $700 of work done & it was well worth every penny.
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August 2023 by Jason Shepherd
Service advisor Mike was very knowledgeable and transparent about the repairs to my car. Shopped around for parts so I wouldn't be forced to buy the most expensive one. Highly recommend the crew there. Got me in and out rather quickly with satisfactory results!Service: Brakes
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August 2023 by amir tadros
I normally don’t leave reviews wherever I go, but I had to for these guys. Truly a respectable business, and great team of guys. I came in right before closing time after work in a frenzy, because I had a nail in one of my tires, they fixed it up in no time and were more than happy to service me. This is the type of place you need to be giving your money to. Trustworthy, dependable, and service with a smile. I highly recommend!Service: Tires
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August 2023 by Joyce Johnson
I was traveling from Maryland to Memphis and need struts replacement on my car, called 2 places and let me tell you my husband and I feel blessed we decided to continue to use Meineke because we frequently use them in Maryland, talking about outstanding people and professionals, my husband loved the no nonsense approach, and worked over and beyond to get us the best price on parts ? ? we ended up paying hundreds of dollars less and got both front and back struts, when others were charging more for just the front!!! Great place to do business and we trust their work and their word!!! Fantastic, amazing!!!Services: General repairs & maintenance
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July 2023 by Leysha J
I brought my vehicle in for a coolant flush as well as an oil change and my experience was great. I brought my vehicle in before 8:00am and picked it up at 5:00pm. Meineke makes the process smooth. You get text messages about the status of your vehicle and they even provide you with a full analysis of the issues that your car may have, photos of the things they are recommending, the severity level and the reasons why you may want to get it fixed. The analysis also provides an estimate of how much it would be. They do not pressure you into doing any services that you do not want to do. I do appreciate the heads up on things I may need to get fixed. I had services done at other places that are their competitors and Meineke by far has been nothing but a wonderful experience. You have the option to accept or decline the different services. I called and asked for the status and Brandon was more than happy to update me. I believe Shawn was the gentleman who worked on the vehicle but never the less, he did a great job.
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June 2023 by kofi kofi
Service was smooth and faster than I thought. Clear communication of what was being done and how much it would cost
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June 2023 by Matthew Panozzo
Excellent experience! Mike, the manager, explains the process of work, inspection results, and how he’ll fix it. He’s transparent.
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June 2023 by Talissiya Brooks
The best shop I've ever been to. I never leave here unsatisfied. The whole staff is very professional and go out of there way to help customers. I wouldn't go anywhere else. I know when I come here my car is in good hands. The manager Mike Cox is the best he make sure his customers leave very happy. He is the best. BIG SHOUT OUT TO MEINEKE CAR CARE CENTER ON UNION KEEP UP THE GOOD WORK.
