-
August 2023 by Evelyn Blair
I am very disgusted with you all,applied for a small loan last Wednesday,they told me 24/48 hrs,called today,they said give them ,2 to 3 more days,just disgusting,someone is not doing their job,very dissappointed
-
September 2022 by ronny howell
The good reviews have to be employees ; this branch is terrible!!!!!!
-
March 2022 by Escah
This location has some very rude, unempathetic tellers including the manager and the ATM is out of service more often than it should.
-
January 2022 by • Ali San •
This is one of the worst credit unions I've ever done business with. I've been sharing my business between them and another credit union and today's experience at the Whitehaven branch with their rude tellers and inconsistent policies has made my decision easy to close my accounts with them altogether. The service there sucks
-
January 2022 by Ali - Miniforce
This is one of the worst credit unions I've ever done business with. I've been sharing my business between them and another credit union and today's experience at the Whitehaven branch with their rude tellers and inconsistent policies has made my decision easy to close my accounts with them altogether. The service there sucks
-
March 2021 by Kerissa Hardin
I can't stand this bank they are the only ones not open on Saturday their lazy enough can't wait until Monday I'm closing this account
-
January 2021 by Demetrius Arieal
The entire branch has changed. It is no longer diverse and I just encountered a horrible experience. The lobby is open however, I was redirected to go through the drive thru. It is my preference if I make an transaction through the drive thru or in the lobby. In addition to, they would not let me make a transaction of my choice.
-
October 2020 by Greg Lester
Please do not conduct your banking here they are rude, aggressive, and highly unprofessional. I have an account with them and a credit card. Unfortunately I got behind on my credit card and would not work with me, which is surprising since we are in a pandemic and many people have fallen on hard times. They did not want to hear it and closed the card and put a hold on my account for the full balance when I was only 3 months behind. I made a payment for the amount that was due plus some extra along with it thinking it will catch me up and everything will be fine but No! They still want the full balance due and everyone I speak with has a rude undertone even then managers. Looks like nothing can be done, but I just wanted people who were thinking about banking with them to heavily reconsider because this business has no empathy for no one. I should have just stayed with Regions they have more compassion.
-
June 2020 by Demetrius Bshaw
The entire branch has changed. It is no longer diverse and I just encountered a horrible experience. The lobby is open however, I was redirected to go through the drive thru. It is my preference if I make an transaction through the drive thru or in the lobby. In addition to, they would not let me make a transaction of my choice.
-
June 2019 by Jackie Edwards
Great consumer service. Fast and efficient
-
May 2019 by George Huzjak
Hours state that are open on Saturday 8 am to 5 Pm. Just drove 30 min to this location and they are not open on Saturday mornings like
-
May 2018 by Brittany Arnold
Friendly employees always eager to help.
-
May 2018 by Monique Dockery
Very helpful and informative people.
-
August 2015 by Edwin Freeman
Very good
