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January 2024 by PS Robinson
Nope, nope, nope, nope! I'm switching to Boost Infinite now, and I've been Metro for 8 years! The only offer new customers who are transferring their phones lines from one carrier to another the best deals on the phone. If you've been with them for years, you don't get anything. You get a discount but it's not equal to the discount that the new customers get! There's no way on this planet, that the phone that I wanted should cost me as much as I was quoted! I've had the same phone for 3 years now, and switching to Boost Infinite, I got a new Motorola Razr and our bill is practically the same plus $3.75!! The same phone that I'm getting from Boost Infinite, they wanted about $500 for at Metro by T-Mobile! So, thanks but no thanks, I'll move on with my new phone, and I'm not looking back! If you're a current Metro by T-Mobile customer, and looking for better customer service, and better phones, try boost infinite!
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November 2023 by Judith Adorno
The service not one off ? there best
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November 2023 by John Johnson
Incompetent clerks I think they're crooks
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October 2023 by Obasi O. Keita, np4t
Excellent ?
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September 2022 by quan daniels
Wonderful service
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August 2022 by Idk 106
I usually get good customer service but I went last week to pay my phone bill and there was nobody in the store until i walked out 10min after a guy came in from a car he was sitting in a car with a friend the whole time I didn't even know if the guy worked there he didn't even apologize while i was inside the store waiting for somebody and he had an attitude when i asked questions we had an argument about my bill i guess he was new but they should fire him and i won't be coming back to that store. horrible service hire better people
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August 2022 by Doesntmatter
worst location unbelievably rude staff every time i enter
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August 2022 by Amber Rose Goodrum
This Metro store was definitely the best choice I could've made for a new phone with new service at a very fair price plus the employees are so friendly and helpful I give them 100 + and I recommend goin here to this lo action to all ok f my fr u e do and family and they have b ok the v vut great things t in say also THANKZ SO MUCHMETRO PCS PCS !!!
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April 2022 by Robert Sanders
Loved how to they treated me
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March 2021 by Verma P.
I purchased AirPod pro with wireless case and the person that sold them to me showed me the wireless charger in the box. The purchase price was $249.99. When I got home and got ready to charge the AirPods the same night, the box had been switched, and I went back to this store to get the charger and the person up front was asking me questions like what was this person's name. I know that she switched the box intentionally. I will never sho jeered again. I'm not stupid.
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March 2021 by David Sands
I'd have given it 5, but the store clerk was clueless as to how photo editing operates on their products. Eh, still got a decent phone at a reasonable price.
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January 2021 by Haywood Jublomei
I'd have given it 5, but the store clerk was clueless as to how photo editing operates on their products. Eh, still got a decent phone at a reasonable price.
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November 2020 by Osmar Lobo
Horrible and crooked people there and customer service. I went in to change my pin and they wanted me to pay my bill to do so. We called the store to complain and get a refund and they hung up in our face. I would not recommend at all. A girl and a guy were there and answers the phone. These people can not conduct business. And would not give us a refund. They tricked my old father! I have escalated this and you Will here feom corporate soon. We gladly switched to cricket!
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January 2020 by Kathleen Veglio
Wont pick phone up. My Husband and I john have had Metrotmoble for 6 months now , never late. Always paid early. Shame on you Metro!
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April 2019 by Summer One
Excellent customer service, they all smiley and with great vibes, help me with every little thing and answer every question. Totally recommend it !!!
