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February 2024 by Susan Hopper
Always rude employees
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November 2023 by Terri Comeaux
If you like to dig through a lot of stuff this is the place
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June 2023 by Margie R.
If I could give them a 0 or a -5, I would. I went to the store looking for some black jeans. I had just left another store, and they didn't have what I wanted and I was pressed for time, so I thought I'd stop there. I walked in, asked "Chloe" where the women's jeans were, and proceeded to browse. Within about two minutes, I found exactly what I was looking for, and they were what I considered to be competitively priced for a second-hand store. The tag read $6.98. I took them up to the register to purchase them, and Chloe informed me that I would not be able to purchase the jeans because the price tag was not attached. Actually, it was attached, but it was attached to the pocket, which apparently is not where the price tags are typically attached. Even though she saw me enter the store and common sense should have told her that I had not been there long enough to engage in the type of deception of which it appeared I was being accused, she acted as if I had switched price tags and called a "Code 5" (whatever that is) to the Assistant Manager, Brendan, who naturally backed up her position to not sell me the jeans. I understand "policies," but I also understand "good customer service," which was not exhibited by Chloe or Brendan. If it is obvious that the customer didn't engage in the type of activity for which the policy is designed to address, the staff should have the discretion to waive the policy in the interest of good customer service. Either the policies or the training need to be revised but, in the meantime, I won't darken their door again.
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February 2023 by Kawi
The prices for clothes are very cheap. I spent around 22 dollars for multiple pieces. (Clothes cost around 3 dollars.) However, most of the items couldn't fit me. I am very small, and most clothes were a medium and there's no fitting rooms. I wanted to take some items out at check out because I realized some sizes couldn't fit me and the cashier at the register said that she would have to get the manager just to re-ring everything up. Felt forced to buy it anyway. I found some amazing pieces; however, they didn't fit as snug as I wanted. There weren't a lot of interesting pieces there. I have bought some that I regret. Other than that, its alright.
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December 2022 by Michael Parker
We Was able to get what we needed. Nice people
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November 2022 by jesse norman
The staff is so very nice ?? where in most places service is at an all time Low
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October 2022 by Deborah Jackson
Great! My daughter, daughter-in- law, & myself, loves!!!! Mid-South Outlet. Great deals, and merchandise. 5 Stars.
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September 2022 by Vince Smith
This used to be a great place to find bargains. Now the prices are outtageous, the place is always a mess and the many of the workers are rude to customers. Might as well start calling this place Walmart
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September 2022 by Terry Greene
Not much to offer no video games or collectibles just clothes shoes jewelry and cds. Always haggle. They judge the price at the counter.
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August 2022 by Linda Hogue
Kyla is very friendly and very professional at the same time I enjoy seeing her she treats her customers well.
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August 2022 by Jeremy Ellison
Rude customer service the lady that works the back counter is very rude to everyone including children. If u ask her a question she gives attitude and act like ur beneath her. Also I was at counter looking and my children were behind me looking at toys and she walks over to my kids and said ur not suppose to be back here without ur parents real rude like so I turned around and said I'm right here and there's no need to be rude to children and she didn't say sorry or anything just went back behind the counter. So I didn't buy anything I just left. For a place that sells overpriced junk the need to have better customer service.
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July 2022 by Brenda Montgomery
Love this store . Found lots of great bargains. It's clean , organized , with outstanding customer service. And not to mention fair prices.
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April 2022 by Ms. Mage
Kind staff, big space with lots to look through. Really solid mens section which is hard to find sometimes. Friend left with genuine leather vest, suede shirt, necklace and short sleeve button up for less like $40.Will definitely come back here next time I visit.
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April 2022 by Ella Harris
Perfect experience; I found what i was looking for at a ridiculously low price.
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March 2022 by Alex Sanders
I stop in here time to time , most of the clothes are in great condition but some stuff could be a little pricey for a thrift store but definitely beats retail!
