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December 2023 by Trimity Dorsey
Great service and great people. I was in and out for my appointment ?. Thank you all!
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July 2023 by Jeanette Jones
I’m very disappointment with the service from this location. I called them twice last week to see my glasses were back. I spoke to Shelby and Jo on different occasions they said they would check on my glasses and call me back. Neither of them called me back. I wish I had checked the reviews before I patronized this location. Customer service is everything, just do what you say you are going to do. I will not patronize this location again. Buyers be ware.
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June 2023 by Jerica Galloway
Very friendly staff that provides full service options. You can get your exam done and pick up your prescription all in the same place.
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March 2023 by Waid Lester
Id like to give a higher rating because they were generally nice. However, I had major issues with their communication.I reached out via phone call to get some prescription lenses for my sunglasses. The staff requested specific information which I provided.I followed up after one week with an email requesting an update. I followed up again after two weeks. I called at three weeks and spoke with the front desk who assured me I would receive an email or call with an update. I’m at a month now. I never received any information. Overall a bad experience.
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March 2023 by Sara Waterbury
This is such a great office! Very friendly and accessible. There was so much attention to detail and with their help, now I have the perfect glasses for me!
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March 2023 by Eden
Jo went above and beyond to help my son, from out-of-town, with a contact lens emergency while he was in Memphis. I I am so grateful for her kindness and professionalism.
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March 2023 by KARMA
Great customer service! Saved me tons and were pleasant overall. I went in for contacts and frames.
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March 2023 by Octavia Watkins
The staff is simply amazing! Very prompt, informative, and they made me feel like I was family! I highly recommend!
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January 2023 by Melanie Carter
Very impressed with the Main Street office! Staff very friendly ! Dr. Eisenstatt very nice and explained things very well! Jo was awesome helping me select my frames and fitting me for them! Was nervous going to new eye Dr , I have been be same eye Dr for about 30 years! Felt very comfortable about my eye care with this group!
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January 2023 by Sharon Shields
They were very professional, and went over and beyond to assist, making my visit well worth the time. I will return and recommend anyone that’s looking for a place to purchase glasses. Thx. for your hospitality.
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January 2023 by Anna Yang
Great experience here! Helpful and professional front desk staff, Cooper was patient with my indecisiveness in selecting new frames, and Dr. Orvin was very personable, thorough, knowledgeable, and answered all my questions. Definitely recommend.
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December 2022 by Karsten Kim
Excellent service. Cooper was an incredible help and found me the perfect glasses at the perfect price. Couldn’t ask for more.
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November 2022 by Michelle Wilson
The most welcoming and generous group of people! We were traveling from Alabama and our Daughter was having trouble with her new contacts and they immediately took us in and not only found the answers we needed, but gave us drops samples! The true spirit of Thanksgiving!
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November 2022 by Bill Allen
The staff was excellent. I am traveling and broke my frames. Fixed it perfect no charge. Awesome store
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November 2022 by Laura Rikard
Quick service. Nice facilities. Staff kind and supportive. Dr. Eisenstatt is thorough, approachable, knowledgeable, and dedicated to keeping your eyes healthy. I trust him with my eyes, and you should too!
