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June 2023 by Bl Mi
This was my first and very last visit to the Myeyedr Bartlett. The reception, if you can call it that, was dead on arrival. The receptionist was so cold you would have thought she was the product of perma freeze. She is not aware of the term good customer service which is sad and becoming quite common. I will say that they are only there to sell you glasses. If you do not wish to purchase glasses from them, then to reception is even colder, and yes, the doctor is in on pushing the sale of glasses. Also, if you are a fan of snide remarks you will definitely be filled with glee here. If you are working on managing your anger or you do not want to feel like you just enter a back alley doctor's office, please find another eye doctor.
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May 2023 by Prestige Trucking
Love the staff! Everyone had a great personality! I will be back next year!!
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April 2023 by Sherry Wilson
I REALLY DONT LIKE THE ONE IN BARTLETT THE ONLY REASON WHY I WENT TO THAT ONE IS BECAUSE THE ORIGINAL ONE I GO TO APPOINTMENT WAS SO FAR OFF THIS ONE IN BARTLETT WAS FAST BUT I WISH I WOULD HAVE WAITED THE PRICES WAS RIDICULOUS AND I HAVE INSURANCE THE RECEPTIONIST LADY WAS CONSTANTLY ADDING FEES THAT I WAS UNAWARE OF WHICH ADDED UP TO BE $140 JUST FOR AN EXZAM. THE DOCTOR WAS OKAY NOT TO FRENDLY NOW IM JUST HOPING WHEN I GET MY GLASSES BACK THEY ARE WHAT IM EXPECTING Got my fingers cross
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March 2023 by Tom Sweeney
Great selection and decent prices but be warned, there is no warranty on the lens unless you purchase one and this was not fully disclosed at time of purchase. Lens started cracking from the edge of the frame and the response, sorry you didn't buy the warranty. Last pair my family will purchase from this company.
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February 2023 by Tameira P
Today was my first time at this location, and every one was very nice. They have an amazing selection of glasses! The lady helping me was so kind and patient.
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February 2023 by Chelsea
Attempted to do a simple glasses adjustments. The woman helping me was horrible rude and could care less about being there. Left with glasses 10x worse and unable to wear my only pair of glasses. This place has gone far down hill. Do yourself a favor and find a local eye company.
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February 2023 by Robert Beckham
Dr Mead had very good chair side manor. We felt cared for and important. Does not bill unnecessarily.
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December 2022 by Andy Tanas
I don't like writing bad reviews but avoid this place like the plague unless you're rich or desperate. Much better prices other places and I wish I'd shopped around. Good optometrist but it stopped there
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November 2022 by Tonya Boswell
Omg this office is the best!!! If you want a great customer experience visit Dr.Lori Kendricks and staff!!! It's hard to find a provider with her expertise, welcoming spirt and a customer centric personality. My eye tech was Asha and she has an abundance of patience with a smile of an angel.
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November 2022 by nmaree
we had a negative experience. we went in for new pairs of glasses. 2 weeks had past since we ordered the glasses, only to find out they never saved they frame i had chose, and decided to inform me two weeks later! very disorganized.
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September 2022 by Whitney Fulton
These folks are so friendly and kind! Switched my services when my husband got his exam done.
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September 2022 by Joseph Thomas
This is an awesome doctors office! The customer service is absolutely impeccable!!! I’ve been to several eye doctors in the city, but MY EYE DR. is an absolute standout…PERIOD!
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August 2022 by Jacqueline Trimm
Everyone there is great, but Amanda really stood out this time. She was super patient with my daughter as she learned to apply contact lenses the first time.
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August 2022 by deveon rogers
I'M LOVING MY NEW GLASSES I'M SO HAPPY IM GOING BACK TO SCHOOL WITH GLASSES BUT THANK U THEY ARE SO AWESOME AND SO COOL❤
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July 2022 by Shannon Gray
Patient, professional, and caring! I’ve been going here since I was a little girl and the staff is always wonderful!