Based on customer reviews, Nail Palace has significant issues with service and customer satisfaction. Multiple reviews describe it as the worst nail shop and a waste of time. A major complaint involves a nail technician who was upset and rushed a dip powder service, resulting in the wrong nail color that did not match the customer's choice, leaving them devastated. Long wait times are also a problem, with one customer reporting a near two-hour wait because only one worker was present. The technician's frustration over a customer's choice of dip powder instead of acrylic was noted. Customers report they will never return and advise others not to go either.
Very bad service ..my nails fall off after 3 days . My pedicure is the worst I ever have , the old lady is very unprofessional and rude. I waste $80 and In the end she try to over charge the service.Never come back.. I gave them 0 .
September 2023
Do not go here the lady is rude and does not do your nails right. I got gel and they started chipping the same day.Service: Gel manicures
August 2023
I set there for 1 hour with my feet in the water and they are nasty
