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February 2024 by Toni Harrison
I definitely recommend this store, not only did they have what I needed after going to several auto part stores but there was a very nice tall black lady who helped me. She also brought the parts to my car and helped put them in the trunk for me. Excellent customer service ❤️
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February 2024 by Kion Sumerall (Beanie)
Hello, I don't know the young lady name, she works at the Napa on Ridgeway in memphis...she drives the pickup truck, very pretty...all I have to day is, if you don't know something about automobiles, trust me, she knows exactly what she's talking about...she's helped me everytime I went in there...today I thought I had an oil pan gasket leak, I talked to her cause I was buying more oil to put in my truck, she walked out and literally got down on one knee and suggested I look at the oil pan drain plug cause it has a gasket in it...I went home, crawled under my truck and come to find out, my oil filter was loose...she saved me money...the average guy would think she don't know anything about vehicles cause she's very pretty, but I don't know anyone else I'd talk to at a parts store...thank you again Ms (Damn, I didn't get her name), but just look for the dark pretty young lady...thank you again
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January 2024 by Panther Watson
I don't know who this man is, but he came through in my mother's darkest hour. It was last cold, raining, and the weather was predicted to get worse from here. We were struggling for about 5 minutes when he suddenly the sea parted and this wonderful man risked his health to help my mom put the windshield wipers on. He didn't accept our money but I truly hope he has blessings on his way!!
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August 2023 by terrell DOUGLAS
Went there to get a part. Guy at the front desk told me they didn't have it in stock. I then asked him if another location carried it. He pretended to look it up in the computer and told me it was at the Bartlett location. Drive more than 30 miles in 100+ degree heat only to find out the guy lied and they didn't even carry the part.
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August 2023 by Anita Wells
Great customer service
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July 2023 by Michael Johnson
They tell you that all the parts came with a rotor and it doesn't.....you have to purchase all of the other parts separately, like ballbarens, back seal, cotter pin, locking nut & nut, dust shield or cover, packing grease, all of these part's doesn't come with the rotor and it should....
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March 2023 by Nikki T (BossLady Stone)
The women that work here are undesirable with their customer service, rude and on the phone while assisting a potential customer is disgusting.
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October 2022 by T D
I think the employee is very polite and helpful, this young tall light skin man, make me feel comfortable with communication and consideration, and " REASONABLE" price parts that I will purchase it and he gave me some quotes paper to print out for me, too. Thank you young blood, I hope see you again, next time I see you try get your name, too
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August 2022 by Pancho Deez
Called in for parts and they tried and over pricing the parts called another local napa and the pricing was half of what this store tried and sell me
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July 2022 by Jessica Patino
Ms. Tina was really nice and assisted me in finding the part that I needed. I will definitely be back!
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May 2022 by Sally Conner
Very professional family oriented ,neat,clean will refers to families and friends.
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May 2022 by lee walton
I got a free number 9 Chase Elliott cap with 25 dollars purchase.
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February 2022 by Terry Douglas
I think the employee is very polite and helpful, this young tall light skin man, make me feel comfortable with communication and consideration, and " REASONABLE" price parts that I will purchase it and he gave me some quotes paper to print out for me, too. Thank you young blood, I hope see you again, next time I see you try get your name, too
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December 2021 by Samuel Marion
This store always have what you need with a smile
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November 2021 by Benjamin B.
NAPA has always been my go to for OEM (original equipment manufacturer) parts. Well, I bought a cabin filter for one of my older vehicles, and it was anything but OEM. The people in this shop are quite helpful, and I like doing business here. Be sure to lock you vehicle, as the neighborhood is nowhere near as safe as it was back in the 1980-s.
