New Balance Memphis is a local gem known for its exceptional customer service and knowledgeable staff. Visitors consistently praise the friendly and helpful employees, including Rachael, Declan, and Ernesto, who go above and beyond to assist customers in finding the perfect footwear. Whether helping with shoe selection or providing personalized fitting assistance, the staff demonstrates patience and expertise, making the shopping experience enjoyable and stress-free. Many customers highlight the welcoming atmosphere and the staff's genuine smiles, which add to the overall positive experience. With a focus on quality products, including popular options like the 1080s and 9060s, New Balance Memphis is recommended for anyone in need of comfortable walking shoes or athletic footwear. Customers leave feeling satisfied and eager to return, appreciating the blend of local ownership and outstanding service.
I absolutely love this store! Mallory was amazing and patient with me for that I’ll definitely be back!
November 2025
Literally the best customer service!! Staff goes above & beyond!!
October 2025
My team and I are in town for a work project this week and decided to hit the new balance store to pick up some new kicks! Declan and Rachel were so helpful, personable, and incredibly kind to us! Both very knowledgeable of the product and genuinely enjoyed helping us pick out our sneaks. Thanks again, guys!
