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January 2024 by Dema Churgrove
Let me start out by saying great service mazing job with my tire, the only problem was the way one employee acted, Lakisha the female working was really rude yelling at coworkers and her boss it was super unprofessional and super uncomfortable some one needs to look in to this. Super disgusted with the way that employee acted
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January 2024 by Darnell Kent
Great deal and great prices. Thanks Mckenzie and will for getting me in quick and out quick in a timely manner. Thanks guys and I will refer friends and family to yall.
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January 2024 by Candy Jones
I had a great experience at Pep Boys. The manager was very helpful.
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January 2024 by Linda Woods
Mckenzie the store manager is great. He's very knowledgeable and need more great managers like him and has help me everything I've come in . Thank you pepboys
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January 2024 by Bizzle Cizzle
Great service cool running the front!
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January 2024 by Mark Coffill
Friendly, professional and helpful. Problem solved .
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January 2024 by Jasmine Mason
McKenzie was awesome! Very knowledgeable and got me in and out quick! Will definitely be returning.
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January 2024 by Jamie Young
McKenzie was awesome to deal with and his customer service was outstanding. I will be back and will refer friends to him for their car needs. Thank you so much. Jamie Young
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December 2023 by Justunwed
This shop is amazing. As far as customer service goes I am a hard woman to please and they did such a great job with their customer service that I have nothing but the best things to say about them. they were polite, they were caring, they were very knowledgeable, they explained everything to me and made sure that my car was safe to drive and knowing I was in a bit of a predicament they made sure that it was within my budget and I am driving my car now the happiest I've been in weeks maybe even longer... if you ever need any type of service done to your car I would highly recommend going to this shop right here. It would be the best decision you probably made in a long time
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December 2023 by Johnny Meredith
Shop is trashed and very dirty. Set an appointment, a hour and half after appointment time pulled car in. 2 hours to do 4 tires. Workers rather be in lobby talking cussing and fighting instead of working on cars. Will not be goin back to this location.
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November 2023 by Leigh Ann A.
I had an appointment at 1:30pm yesterday at the Pleasant View location and got there at about 1:10 for just an oil change that the car lot where I bought my car offered. This location did not finish with my car until 4:50 that afternoon. That was after the manager informed me that all 4 of my tires were bald-I had just had the front 2 tires put on just a couple weeks ago-so that was a lie. Then when I finally get to my car I realize they had rotated my tires and put the bad tires on the front and they had taken the air out of the driver front -you should never put bad tires on the front of a front wheel drive vehicle. I go back in just to have them tell me that is pep boys policy- to rotate all tires when giving an oil change. They refused to change it back. I would NEVER recommend anyone to take a vehicle to this location or company if that is there policy. The manager had no clue about cars and was a coward and would not even help.
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September 2023 by Stephanie Monique
Lakeisha had great customer service. She helped me get to where I needed to be. She’s very sweet and respectful.
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September 2023 by A & K 4LIFE
HORRIBLE WHEN I SAY HORRIBLE I MEAN HORRIBLE SERVICE !!!!! Got there at 8 am for my apt got told too have a seat they’ll b with me in a moment 8:30 came another person came in they started taking care of them so I got up and told the lady at the front desk I was there first and was told too have a seat and never got called back up there . They had the folder ready for the guy who came in after me & got him taken care of while I’m just now getting checked in so his car of course was seen first . 1 pm comes and my car is having too get put back together without even getting fixed bc I have kids too pick up from school !!!!! WILL NEVER RECOMMEND THIS LOCATION TOO ANYONE !!!! While sitting there through those hours we were not being updated or anything !!!!!!! If I could leave 0 stars I would . Horrible !!!!! HORRIBLE !!!! Horrible !!!
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September 2023 by John Provost
Did a great job. Car runs great. Will definitely come back.Also, I just read some of the other comments in the review section. It seems there are a bunch of babies out there. It's embarrassing how much people complain about the smallest things.
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September 2023 by WANDA MOTLEY
Great service, expediant and friendly and resonable price.Thank you!! Very greatful!!!