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December 2023 by Shamar Rooks
Great service
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November 2023 by Marion Crenshaw
I wanted to share that Stephen at the Pep Boys location on 6791 Shelby store number 6396. Was so kind and very efficient. He was extremely helpful and any questions I had he answered them. He's the best.
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November 2023 by Marye Abdulla
Took care of my car fast and efficiently! Gave me great advice and made me feel taken care of.
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September 2023 by Francisco Barrios
I had an appointment for today and the man with the mustaches did not want to see me, he said that I had to get new tires when my tires were new. He just wanted me to pay more and I think he just wanted me to leave to attend to a friend of his.
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September 2023 by James Franklin
I see why this place is empty compared to the other auto service centers in the areas, Price Gouging ‼️‼️
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June 2023 by He T.
This place really will take care of you even if they can't fix it they will tell you the correct way to fix it and other places to take it to The manager ED Was very nice about helping me fix me car Didnt charge me a dime for looking at my car and giving me a diagnosis of what I should do 3 months ago they fix my Air intake valve Only took them 2 hours And also unlike other places like fucking Kia motors ( takes you 3 weeks to look at your car) pep boys look at my car in 2 hours Everybody should come here if you have car problems They do a great job Ask for Steven the mechanic or Ed the manager
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May 2023 by Moneke Shelley
I needed some tires for my car and Steven was wonderful and courteous with assisting me with getting them. I highly recommend the Pep Boys on East Shelby Drive for all of you car's needs.
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April 2023 by Shelly Hill
I just stopped by this location 4.1423@ 8:45am and requested " Courtesy Air" in one of my tires. Curly red headed guy said their Air pump is on the wall and they don't provide that service to Non Customers. The other guy at the counter I presume was the Manager just put his head down and diverted his eyes... I have been a customer there before but no worries since they couldn't provide Courtesy air, I'll take my future business elsewhere and who knows Maybe I needed a TIRE but they just missed a Potential Sale!
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March 2023 by Tamaki Williamson (Beautiful Hair)
Hi today I had service did and my car at pep boys and Matthew, he checked everything out for me and made me feel great that he was the guy doing the service on my car today. Ed thanks for your team & service ?
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February 2023 by Sherell Edwards
The service person was very helpful and gave me a good deal on the maintenance for my vehicle. I would definitely use them again.
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December 2022 by John Fresh
Just wanted to say the Ed is a class act. He was honest in letting me know they couldn’t diagnose my car and waved the diagnosis fee because “they couldn’t work on the car”. Not many shops will take this approach. I hope to not need to come back, but if I do I know my car will be in honest hands.
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December 2022 by Marquan Montgomery
Worst experience ever!!! Payed 1,000 dollars to get a radiator put in my car had to come back next week with the same problem. They told me they couldnt do anything about.., the guy who answers the phone very unprofessional
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October 2022 by Lillie McRee
These guys really care about their fellow humans went in to have some work done. Was worried I wouldn’t make it in to another appointment elsewhere but they made sure I had time.So Very friendly, kind, great quality amazing work!!!!
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August 2022 by Uzair Malik
The guys were quick in guiding what parts to get and even offered to come back to fix up the skid guard. That too for no charge! Hard to find true, honest customer service like this nowadays.
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June 2022 by Paula Wilson
I brought my car In today. It was convenient location for me. I am happy with the work they did. They very friendly, helpful and professional staff.They also checked another part just to make sure it was working properly and it was. Honest to Thank you so much!I will definitely recommend them