Premier Transportation Services, Inc.

Transportation
Premier Transportation Services, Inc. has received mixed reviews from its customers. While some customers have praised the company's outstanding service and friendly drivers, others have expressed concerns about unprofessional behavior and poor communication. One customer reported a negative experience with the front desk staff, describing them as rude and prone to lying and hanging up on people. However, the company later resolved the issue and provided the customer with a refund. Another customer, a bride, had a challenging experience with Premier Transportation Services for her wedding transportation. The company failed to follow the clear transportation plan, leading to significant delays and disruptions to the wedding timeline. The driver went to the wrong pickup location, causing a 45-minute delay, and the promised back-and-forth trips from the hotel to the venue did not materialize, leading some guests to call for alternative transportation. Additionally, the company provided a smaller bus than the one that had been booked for the return trips after the wedding. In contrast, a group of 17 friends traveling together in Memphis had a very positive experience with Premier Transportation Services. They praised the punctuality of the service, the confirmation emails with details, and the friendly and accommodating drivers, including Keisha Webb, Shanna Cox, and Robert Foster. The group highly recommended the company to anyone traveling to Memphis. Overall, Premier Transportation Services, Inc. seems to provide a mixed level of service, with some customers experiencing excellent service and others facing significant issues with professionalism and communication.

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1. Memphis, Tennessee